Not received items (Summoner store)

I purchased a BP and Odin from summoner store logged into game and only got BP rewards I did get the units from Odin but after multiple restarts I haven't received the bonus items from odin purchase

Comments

Sketch1037

Missing the awakening gem and rank 2-3 with the Odin. Got everything else.

Lepi

I bought BP and got only units.. hope they solve this soon

Mat152

Looking at my receipt I now see I purchased a grandmaster one @Kabam Miike do I submit a ticket or do a refund through Xsolla

ShuGokis

Looking at my receipt I now see I purchased a grandmaster one @Kabam Miike do I submit a ticket or do a refund through Xsolla

Don't refund it, don't even use the wrong items open a support ticket and tell them the issue.

If you refund Kabam will put you in the negative credits

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