I WANT MY INCURSION ARTIFACTS BACK
DennisDaMenace
Member Posts: 11 ★
I was saving for the 7-star crystal in the incursions store so I started to run the new cycle of incursions. After I was done, I realized that I had hit the max(500k) and I had not been gaining any artifacts after the limit. I had no idea the max was 500k and it is stated nowhere in the game. So I reached out to support and they stated they wanted me to spend ~33000 artifacts(the artifacts I lost) before they could refund me my artifacts.
The problem here is that the limit is not stated in-game nor is there any warning when you are about to hit the max. So I shouldn't be forced to spend artifacts when this is none of my fault. If the max was stated in-game, then I wouldn't have hit it. I told support to send me the artifacts through an in-game message but they said they couldn't do that.
Conversation with Support: https://help.kabamsupport.com/hc/en-us/requests/513317?page=1
Reddit Post: https://www.reddit.com/r/ContestOfChampions/comments/177u8u5/can_i_get_my_incursions_artifacts_back/
@MCOC Team
The problem here is that the limit is not stated in-game nor is there any warning when you are about to hit the max. So I shouldn't be forced to spend artifacts when this is none of my fault. If the max was stated in-game, then I wouldn't have hit it. I told support to send me the artifacts through an in-game message but they said they couldn't do that.
Conversation with Support: https://help.kabamsupport.com/hc/en-us/requests/513317?page=1
Reddit Post: https://www.reddit.com/r/ContestOfChampions/comments/177u8u5/can_i_get_my_incursions_artifacts_back/
@MCOC Team
2
Comments
It makes sense what is the big deal? They are not going to tailor your limit just for you
Anyway, I think they've offered a generous solution - you can get 33,000 shards back; you just need to spend then on something.
It's better than them just saying 'no'.
People will complain over everything this days.
ISO less goo
I honestly see no reason, for the currencies that do have caps, why it can't then say (MAX/500,000) etc. This would alleviate users having to go out-of-game to find this information, would prevent more threads like this, and would further remove Kabam from "accoutability" by saying that information is available in-game.
As for the max/cap, I also believe that it should be increased because of the 8-character requirement to unlock it exists. There is no restriction on Loyalty to unlock your 7-star from that pool. Many people on here have surmised that it's because somehow it's 'easier' or 'quicker' to get 400,000 artifacts than 1,500,000 Loyalty, and while that may be true, it would still take someone A LOT of work to get those artifacts.
Not to mention - the pool of characters in the Incursions crystal essentialy all depend on their awakened ability (not to mention some of them need really high sig) to hit their potential. I don't see why locking an unduped 7* Angela behind an 8 champ requirement is necessary. As far as I'm concerned, if you can reach 400,000 artifacts, then you earned that character.