Side Quest Keys gone from inventory [resolved]

Anyone else lost their key? Still should have at least half of mine. Was going to do it today and now they are all gone. Check my alt account and gone on their too. Haven't done any on the alt at all.

Comments

Surijo

Hey Summoners,

Here with the new plan:

The team is aiming to have the missing keys distributed via in-game message by March 1st.

We will also be extending the quest period so it will now end on March 20th, allowing additional completion time. We will also be extending the Un-Break my Ironheart solo events.

Thank you for your patience.

Sigo teniendo el mismo problema no se puede jugar las misiones están bloqueadas de igual forma las fichas no se pueden recoger

Surijo

Tengo el mismo problema no puedo jugar mision secundaria todo esta bloqueado y las fichas sin poder recoger

Djokerjunior

I also can't claim 12 keys or 2 weeks, I lose time to be able to participate in other events. I hope KABAM will quickly resolve this and provide commensurate compensation.

Zhis

with the new keys unlocked this last week, I have a total of 9 unclaimed keys, please help with this.

bm3epps

Currently have 12 heart-coded keys that I’m still unable to claim.

same here as well

Atomos

I can’t claim 6 keys. I thought this had been resolved

KyleMcMillan1234

My side quest keys have disappeared too and I wanna hit all the milestones. What should I do my in game name is Kyle1

Mvijay786

I still can't claim the keys from this week. Then how we complete the side quest.

Jefechuta

This has been already explained, we will get all the Keys 1 of March, so basically tomorrow everybody will get the keys we have left, calm down, lol, its just 2 day difference and we will get the event extended till 20th of March.

Its not a big deal RIGHT NOW, it has been till now because we will have to rush all the keys but still.

Arbaaz_1

I have 12 keys that i cannot claim

Smashmeister

I think I too am missing keys. I did all the quests but do not have enough points for all the rewards. I did not get all the keys that I claimed. I counted 7 and 1 inbox ley but only did 5 side quests before running out of keys to do more.

SummonerNR

They probably needed this final week's worth of keys to be available in the Solo Keys Event first.

And I would guess now they will maybe remove the rest of the days on that Solo Keys Event.

So that they could parse through everyone, as to how many keys they currently have and how many times they ran the quest (same with using the Path Selector items).

And then give them whatever was missing out of all of that in a compensation mail msg.

unknown

This content has been removed.

Dankat1439

Just got the correction but only got 5 plus 1 key so a total of 6 when it’s 8 plus 1?

Colossus2017

I still missed one Tier 1 gate pass. Do I need to submit a ticket?

Qwerty112211

Me too I was only given 11 it was more like 12 at the very least or 13 ?? Will you be sending the rest??

ReignkingTW

So happy we don't have to read this every other post now!

DarkChamp732

Appreciate it Kabam!

Drago_von_Drago

I just got a gate key in the mail I didn’t know was coming but I’ve already used all my keys for the quest…

DrZola

I’m thinking I may have hosed myself: I have a gate key, but no more entries. Was this the intention—that you could have one but not the other?

Dr. Zola

SummonerNR

From the Milestones, the final GATE key would have been in conjunction with your final ENTRANCE Key.

Anyone getting their GATE key in mail should also have gotten at least some amount of Entrance keys as well (as seen in people's mail msgs previously above here, except for what @Drago_von_Drago said).

For @DrZola , if you had just been blindly using all your entrances, without paying attention to how many GATE keys you also still had not used yet, then yes, you could potentially cause a Gate Key to go to waste.

DrZola

From the Milestones, the final GATE key would have been in conjunction with your final ENTRANCE Key.

Anyone getting their GATE key in mail should also have gotten at least some amount of Entrance keys as well (as seen in people's mail msgs previously above here, except for what @Drago_von_Drago said).

For @DrZola , if you had just been blindly using all your entrances, without paying attention to how many GATE keys you also still had not used yet, then yes, you could potentially cause a Gate Key to go to waste.

Aye, blind I was. But now I see.

Dr. Zola

Viper198787

I got 22 keys in the mail but I still have 14 unclaimed milestones with keys. I also never got a tier 3 devoted key.

winterthur

Aye, blind I was. But now I see.
Dr. Zola

Is the 🎶 nice? Have not heard it before.

Carmelit0

Hey Summoners,

Here with the new plan:

The team is aiming to have the missing keys distributed via in-game message by March 1st.

We will also be extending the quest period so it will now end on March 20th, allowing additional completion time. We will also be extending the Un-Break my Ironheart solo events.

Thank you for your patience.

Hello. The keys are now available in the mail and they gave 2 accesses for the path on the right. But not those of the other 2 paths. They will send them later or we will definitely lose that prize.? In the individual mission you still cannot claim

Drago_von_Drago

I don’t think I have any way to prove it with a screenshot now but I never had any issues with keys all month and completed all my runs through the quest yesterday. I got the correction mail today and it only had a gate key in it which I can’t use now. I claimed it assuming it was a missing quest key and not a gate key only and figured it out when I went to run the quest again and it was locked.

I didn’t pay attention to the fact that I somehow missed a gate key earlier in the month so I had no idea one was coming in the mail.

The game team could look and see what I was sent to confirm but, unless they are going to send out extra keys for our troubles it doesn’t matter much.

The one I got was just the A/B/C choice key so I didn’t miss out on much. If missed the one to pick any path I might be more bothered.

beegee126

I received the mail today with the keys and such, but it's still frustrating since we now have other events that are taking our time, as well. Plus, the "Special" journey (where you have to fight #romance champs with the a skill/Cosmic/etc.) has not been extended. Sure we have until March 20th to use the keys, but not to complete the other special part. And very little time with other stuff going on. Not a fan of this resolution...