Can’t claim AW rewards

Shikina

I can’t claim the rewards from the last AW.

Comments

TheWebmaster

Same

Tsar08

I think players do get the rewards if they claim either one of the two first. When the system detects you claiming the first one it immediately disables the other with a side effect of a bug which prevents the message from being deleted until 7 days later.

Donutteiei

Same problem

IRQ

Noticed it too. The rewards were claimed but the mail still stays with the rewards supposedly inside.
@Tsar08 I thought it was the case at first because that's how it looked in the previous war but this time I'm pretty sure I got only one stack of mails and they got stuck as well.

Ditto

same problem here

Same

Same

I think, since this is not displayed in your stocks, you took the rewards from the first request for them, and then the fact that the letter continues to hang is just a visual bug

Whiskey_Poet

@Kabam Zibiit @Kabam Vydious @Kabam Lyra anyone looked into this. They are stuck in the inbox and unclaimable. Need that glory. Thanks!

Tsar08

Yeah, I can guarantee that I got my rewards on the first claim. It seems that another duplicate message is sent immediately after the claim which you cannot remove and lingers. Will just wait 7 days to have those messages flushed from my inbox.

winterthur

"Kabam Zibiit" "Kabam Vydious" "Kabam Lyra" anyone looked into this. They are stuck in the inbox and unclaimable. Need that glory. Thanks!

Are any of the 3 mods tagged still with the Company?

Deanob

Im getting same cant claim aw rewards in mail

Vikings27

Same

JMORG1111

This bug has been around for a long time. Literally has cost me wars before because teammates claim they thought war was over because of the notification and rewards still showing.

Gardosh

Same

BallerBen

So, is this something that's going to get fixed or what? Not sure my rewards have been claimed or not. Message with items waiting to be claimed still in my inbox.

BigAbeDawg

Can’t claim AW rewards, please help

Maxus7

I also can’t claim it

Crumb3307

I have 12 messages now, this is going to be really annoying in a couple weeks and we have 50+ of these messages

Grub88

Mine disappeared for like 2 days and now they are back…

Little_Crocodili29

Same for me and many members of my alliance.

Ruhel

Anyone fixed the issue of claiming the as rewards? Am having same issue now

Donal1981

Ditto

Giantwalrus56

I'm happy someone necroed this thread, because I too have been struck by this bug. My personal compulsion to immediately open pending emails has me really messed up. Any fix available?