Warning CAREFUL WITH WEBSTORE PURCHASES

I recently purchased multiple webstore offers
I spent 2 minutes clicking the claim button AND ONLY THE CLAIM BUTTON
The screen flashed in a weird way during this process. I thought nothing of it.
After i was done
I spent 5 more minutes claiming dozens of platinum track items.
After which
I realized i had thousands less units and immediately sent a ticket

Without ever seeing a pop up OR CLICKING ONE
I was now the not proud owner of a garbage champ for 9500 units
I sent an additional ticket after 24 hours and then another day later i get the response
Kabam now refuses to refund these units and take back trash champ.. the amount of change to my account is just too much for the big brains at Kabam to sort out…

I hope this happens to no one else but be mindful of your units while accepting offers because Kabam WILL NOT take the time to separate your purchases when you make too many for them to bother sorting
Time for negative units as i will not be forced/scammed into paying for something i did not see, want or have a choice about “purchasing”
Don’t get ripped off

Comments

BringPopcorn

The easiest thing to do is go to support and ask them to reverse the 9500 unit deal you got. As long as you haven't used those items or leveled up the champion/ thrown sigs at him since getting him, then you're fine. They've done it for hundreds of others already
That's the thing .. he probably spam open everything and messed everything up, most others who got this issue got it solved.
They need a confirmation button, considering the ammount of people that posted on the forums since this sales came out
For OP, I think they would have spam tapped the confirmation button too

Yeah fair enough....

Bendy

The easiest thing to do is go to support and ask them to reverse the 9500 unit deal you got. As long as you haven't used those items or leveled up the champion/ thrown sigs at him since getting him, then you're fine. They've done it for hundreds of others already
That's the thing .. he probably spam open everything and messed everything up, most others who got this issue got it solved.
They need a confirmation button, considering the ammount of people that posted on the forums since this sales came out
For OP, I think they would have spam tapped the confirmation button too

Feel like what ever they do someone will magically tap that

klobberintyme

Just to confirm this is what OP did:

Was mass clicking these

Then clicked this

Important note all: THESE ARE IN FACT DIFFERENT.

Know the difference.

Bendy

Just to confirm this is what OP did:

Was mass clicking these

Then clicked this

Important note all: THESE ARE IN FACT DIFFERENT.

Know the difference.

Even those u cant mass tap since u gotta wait a bit for game to process the claim

SummonerNR

Pop-ups for buying 1 of those 2 champs (pop-up Selector) have been going on all last month already.

Champs change each week, to match the new YEAR of the Side Quest requirements.

The initial opening of the game, after each SQ “week” starts, will result in this slightly delayed Pop-Up selector.

Been happening over a month, should be used to the fact that pop-ups are happening each week now.

(*no excuse though, and there really should be a CONFIRM button added to any such Pop-up)

Demonzfyre

Just to confirm this is what OP did:

Was mass clicking these

Then clicked this

Important note all: THESE ARE IN FACT DIFFERENT.

Know the difference.

No, that's not what happened. They bought the pass boosts from the Web store. When you launch into the game, you have to collect everything since it's sent to your mail like this-

I bought all the level boosts from the store and it makes you collect a ton of stuff.

So as they were claiming, somehow the offer for the champs popped up in-between claiming webstore items and they clicked on one of the champs.

BringPopcorn

It really doesnt matter what he did.. problem is he opened everything 🤣

DNA3000

Without ever seeing a pop up OR CLICKING ONE
I was now the not proud owner of a garbage champ for 9500 units
I sent an additional ticket after 24 hours and then another day later i get the response
Kabam now refuses to refund these units and take b

The policy is to refund purchases that appear to have been made by accident so long as the player has not used any of the resources or opened any crystals that might be in the purchases. The champ selectors would qualify and they should have reversed upon request, so long as the request appeared reasonable (it is possible to abuse the system to the point they might start saying no, but that shouldn't happen to any player that just makes a simple mistake).

However, I recently had an issue with the webstore and opened a ticket, and for whatever reason the support person appeared confused about what my request was. I believe the issue was that I gave too much information, which is a problem I've run into in the past. I should have just said "I accidentally bought this, can this be refunded please." Instead, and I'm paraphrasing for simplicity here, I said "I was trying to do this and I accidentally did that and then I went and bought this and I want to get that refunded so I can do this instead." This caused the support person to blue-screen, and when they rebooted they gave me a completely non-sequitor response (they told me what the contents of the purchase I was trying to refund was).

If this is something you did, I would recommend either following up or opening a new ticket, and just focus on what you need to happen. Do not say I was buying this on the web store and I was claiming these items and while I was claiming items...." Just say "I accidentally selected this champ in the selector screen by mistake, can I have that purchase refunded." Period. No context, no extra information, and especially do not complain about all the ways the process is broken. Just say made mistake, need purchase to be refunded. Don't give them extra words to process.

Also, it took a few days to get a response when this happened about a week ago. I think support was backlogged with tickets from cyberweekend. I don't know if they have worked through that backlog yet: they might have.

klobberintyme

Just to confirm this is what OP did:

Was mass clicking these

Then clicked this

Important note all: THESE ARE IN FACT DIFFERENT.

Know the difference.
No, that's not what happened. They bought the pass boosts from the Web store. When you launch into the game, you have to collect everything since it's sent to your mail like this-

I bought all the level boosts from the store and it makes you collect a ton of stuff.

So as they were claiming, somehow the offer for the champs popped up in-between claiming webstore items and they clicked on one of the champs.

It was a better story than I clicked 8 times instead of 7, because clicking 7 isn't all that much. 7 is the amount of those website rewards for collecting Dazzler, which somehow I was able to do without buying extraneous stuff just now.

Zeke_the_Xbot

I don’t know maybe you annoyed someone at support but I had an ally mate accidentally buy a champ and they got it refunded so. I honestly don’t know what to say.

CoMinow

Also this still has nothing to do with the webstore. It has to do with
A. How the GAME processes and handles pop ups
B. You spamming.

It just so happened that the first pop-up you got was the webstore claim and not something else

I was not spamming
I did not make green featureless statues appear
I did not make the screen flash pink
I did not accept any offer outside of the foreground
Please stop saying i did something that i didn’t
I was unable to to claim something i tried to claim and instead received garbage i did not
It’s that simple

CoMinow

You’re really coming at me over grammar? Have you read your own posts?
Mr “two different iusse”
In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

Title: Be careful when claiming mass purchases in-game

I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

Ether find a new way to present these offers or add a "confirm" button to high priced purchases.

That's all it had to be.

First
I don’t live in the forums guy. I assume OP means thread title in your world?
Were you standing over my shoulder?
Did you watch me?
Because that’s in accurate… i actually clicked slightly off the button and wondered why the screen flashed. But… since there was green shadows of crystal vault statues in the background i assumed the game was acting silly and simply clicked the claim button again making sure to directly push it in the center after saying to myself” what the @&$? How many times do i have to claim the same item “
But you weren’t there! You don’t know me! And I’m not being “EXTREMELY dramatic roughly $300 has a different meaning to everyone. Especially right before banquet. I’m glad money means nothing to you. Maybe your resources come from excusing every game flaw, glitch and dunking on anyone who sees anything negative with the game. Since you seem rational in speech but make assumptions and pass uninformed judgments about things you know nothing about… it’s actually more dramatic for you to regularly address and interject your nonsense into situations that aren’t involved in and only have genuinely negative things to say about your fellow players who have wronged you in no way.
And about how i decide to phrase things that effect me. I’ll decide that
Thanks for your helpful joy filled insight.

Bendy

You’re really coming at me over grammar? Have you read your own posts?
Mr “two different iusse”
In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

Title: Be careful when claiming mass purchases in-game

I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

Ether find a new way to present these offers or add a "confirm" button to high priced purchases.

That's all it had to be.
First
I don’t live in the forums guy. I assume OP means thread title in your world?
Were you standing over my shoulder?
Did you watch me?
Because that’s in accurate… i actually clicked slightly off the button and wondered why the screen flashed. But… since there was green shadows of crystal vault statues in the background i assumed the game was acting silly and simply clicked the claim button again making sure to directly push it in the center after saying to myself” what the @&$? How many times do i have to claim the same item “
But you weren’t there! You don’t know me! And I’m not being “EXTREMELY dramatic roughly $300 has a different meaning to everyone. Especially right before banquet. I’m glad money means nothing to you. Maybe your resources come from excusing every game flaw, glitch and dunking on anyone who sees anything negative with the game. Since you seem rational in speech but make assumptions and pass uninformed judgments about things you know nothing about… it’s actually more dramatic for you to regularly address and interject your nonsense into situations that aren’t involved in and only have genuinely negative things to say about your fellow players who have wronged you in no way.
And about how i decide to phrase things that effect me. I’ll decide that
Thanks for your helpful joy filled insight.

So u admit u was spam tapping then letting the gam process claiming

Wicket329

You’re really coming at me over grammar? Have you read your own posts?
Mr “two different iusse”
In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

Title: Be careful when claiming mass purchases in-game

I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

Ether find a new way to present these offers or add a "confirm" button to high priced purchases.

That's all it had to be.
First
I don’t live in the forums guy. I assume OP means thread title in your world?
Were you standing over my shoulder?
Did you watch me?
Because that’s in accurate… i actually clicked slightly off the button and wondered why the screen flashed. But… since there was green shadows of crystal vault statues in the background i assumed the game was acting silly and simply clicked the claim button again making sure to directly push it in the center after saying to myself” what the @&$? How many times do i have to claim the same item “
But you weren’t there! You don’t know me! And I’m not being “EXTREMELY dramatic roughly $300 has a different meaning to everyone. Especially right before banquet. I’m glad money means nothing to you. Maybe your resources come from excusing every game flaw, glitch and dunking on anyone who sees anything negative with the game. Since you seem rational in speech but make assumptions and pass uninformed judgments about things you know nothing about… it’s actually more dramatic for you to regularly address and interject your nonsense into situations that aren’t involved in and only have genuinely negative things to say about your fellow players who have wronged you in no way.
And about how i decide to phrase things that effect me. I’ll decide that
Thanks for your helpful joy filled insight.

Dude, he literally told you how to fix your problem but you’re too caught up in wanting to be mad about this to hear it. Just contact support and ask for a refund, this isn’t that serious.

Another simple solution for you: if you don’t like how the forums are responding to you, then stop engaging with the forums.

CoMinow

Here is a clear example of someone clicking something behind the overlayed foreground and it activating a button hidden in the background by the overlay in the foreground…
I’m sure if it can happen here there’s no way it could ever happen anywhere else… followed directly by a clip of the button not being hit until it appears on screen

Weird…. No way this could happen in other places where something is simply overlaid

Omg.. now there’s a button. 🤔

CoMinow

You’re really coming at me over grammar? Have you read your own posts?
Mr “two different iusse”
In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

Title: Be careful when claiming mass purchases in-game

I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

Ether find a new way to present these offers or add a "confirm" button to high priced purchases.

That's all it had to be.
First
I don’t live in the forums guy. I assume OP means thread title in your world?
Were you standing over my shoulder?
Did you watch me?
Because that’s in accurate… i actually clicked slightly off the button and wondered why the screen flashed. But… since there was green shadows of crystal vault statues in the background i assumed the game was acting silly and simply clicked the claim button again making sure to directly push it in the center after saying to myself” what the @&$? How many times do i have to claim the same item “
But you weren’t there! You don’t know me! And I’m not being “EXTREMELY dramatic roughly $300 has a different meaning to everyone. Especially right before banquet. I’m glad money means nothing to you. Maybe your resources come from excusing every game flaw, glitch and dunking on anyone who sees anything negative with the game. Since you seem rational in speech but make assumptions and pass uninformed judgments about things you know nothing about… it’s actually more dramatic for you to regularly address and interject your nonsense into situations that aren’t involved in and only have genuinely negative things to say about your fellow players who have wronged you in no way.
And about how i decide to phrase things that effect me. I’ll decide that
Thanks for your helpful joy filled insight.
Dude, he literally told you how to fix your problem but you’re too caught up in wanting to be mad about this to hear it. Just contact support and ask for a refund, this isn’t that serious.

Another simple solution for you: if you don’t like how the forums are responding to you, then stop engaging with the forums.

I sent a ticket
I clearly said that they said it’s my fault

Chiicc

I recently purchased multiple webstore offers
I spent 2 minutes clicking the claim button AND ONLY THE CLAIM BUTTON
The screen flashed in a weird way during this process. I thought nothing of it.
After i was done
I spent 5 more minutes claiming dozens of platinum track items.
After which
I realized i had thousands less units and immediately sent a ticket

Without ever seeing a pop up OR CLICKING ONE
I was now the not proud owner of a garbage champ for 9500 units
I sent an additional ticket after 24 hours and then another day later i get the response
Kabam now refuses to refund these units and take back trash champ.. the amount of change to my account is just too much for the big brains at Kabam to sort out…

I hope this happens to no one else but be mindful of your units while accepting offers because Kabam WILL NOT take the time to separate your purchases when you make too many for them to bother sorting
Time for negative units as i will not be forced/scammed into paying for something i did not see, want or have a choice about “purchasing”
Dothe comments of People not understanding the situation is daft. You have to claim webstore stuff once you log into the game. It’s not that hard to understand yet. Everybody’s down voting you like it’s life or death.

Many times things in background can be clicked. Including starting bgs before the option is available,buying stuff in game store etc.. can click before option is even available to click. I truly believe Kascam does this intentionally. They continuously throw these offers like The current 10 k unit offer up it pops up 5 times in 5 minutes this morning. Can be collecting a crystal and will accidentally click it cause it just keeps popping up.so it’s what these guys do in hopes people will accidentally buy I’m sure. The vision offer few weeks back would pop up as soon as you’re trying to click the free four hour crystal,as well as calendar try to clock it and moleman offer pop up and nearly buy that due to the timing of pop up. Amazing how many people don’t underhand what you’re even saying. “Don’t spam it’s your own fault” lien they all don’t also spam opening or accepting crystals. They act like tbey accept one crystal and come back an hour later to do the next. No we all spam to collect our stuff. Spam collecting clicking your items is what we have alllllll done and shiidkrn result in a background offer being clicked when you’re cursor is litres of accepting the claim button for something else.Kascam picks and chooses who gets help and gets stuff back. I see all the time people making intentional purchases will send a ticket and get their stuff back. So for you to have an unintentional buy and be forced red units is wild. How they can pick and choose who gets help and who is sh!t outta luck is wild. I paid real money for an offer and was scammed and nothing I can do about it. Also my ally lost bgs season rewards awhile back and showed video proof of our rank and everything and was told we’d be getting our compensation for it and we never did. Took a year of fighting before we gave up. Company is super shady and people dislike posts about it and brown nose and clown those who have these trash things happen to them. Until it happens to them they they start crying snowflake. Wild

Bendy

I recently purchased multiple webstore offers
I spent 2 minutes clicking the claim button AND ONLY THE CLAIM BUTTON
The screen flashed in a weird way during this process. I thought nothing of it.
After i was done
I spent 5 more minutes claiming dozens of platinum track items.
After which
I realized i had thousands less units and immediately sent a ticket

Without ever seeing a pop up OR CLICKING ONE
I was now the not proud owner of a garbage champ for 9500 units
I sent an additional ticket after 24 hours and then another day later i get the response
Kabam now refuses to refund these units and take back trash champ.. the amount of change to my account is just too much for the big brains at Kabam to sort out…

I hope this happens to no one else but be mindful of your units while accepting offers because Kabam WILL NOT take the time to separate your purchases when you make too many for them to bother sorting
Time for negative units as i will not be forced/scammed into paying for something i did not see, want or have a choice about “purchasing”
Dothe comments of People not understanding the situation is daft. You have to claim webstore stuff once you log into the game. It’s not that hard to understand yet. Everybody’s down voting you like it’s life or death.

Many times things in background can be clicked. Including starting bgs before the option is available,buying stuff in game store etc.. can click before option is even available to click. I truly believe Kascam does this intentionally. They continuously throw these offers like The current 10 k unit offer up it pops up 5 times in 5 minutes this morning. Can be collecting a crystal and will accidentally click it cause it just keeps popping up.so it’s what these guys do in hopes people will accidentally buy I’m sure. The vision offer few weeks back would pop up as soon as you’re trying to click the free four hour crystal,as well as calendar try to clock it and moleman offer pop up and nearly buy that due to the timing of pop up. Amazing how many people don’t underhand what you’re even saying. “Don’t spam it’s your own fault” lien they all don’t also spam opening or accepting crystals. They act like tbey accept one crystal and come back an hour later to do the next. No we all spam to collect our stuff. Spam collecting clicking your items is what we have alllllll done and shiidkrn result in a background offer being clicked when you’re cursor is litres of accepting the claim button for something else.Kascam picks and chooses who gets help and gets stuff back. I see all the time people making intentional purchases will send a ticket and get their stuff back. So for you to have an unintentional buy and be forced red units is wild. How they can pick and choose who gets help and who is sh!t outta luck is wild. I paid real money for an offer and was scammed and nothing I can do about it. Also my ally lost bgs season rewards awhile back and showed video proof of our rank and everything and was told we’d be getting our compensation for it and we never did. Took a year of fighting before we gave up. Company is super shady and people dislike posts about it and brown nose and clown those who have these trash things happen to them. Until it happens to them they they start crying snowflake. Wild

Reason why u should let the game process and background stuff so u dont tap something by mistake as deals always drops at depending time zone every few days and these 9.5k are either weekly or 2 weeks and will pop up once unless u tap it when the game is trying to process the menus

CoMinow

I recently purchased multiple webstore offers
I spent 2 minutes clicking the claim button AND ONLY THE CLAIM BUTTON
The screen flashed in a weird way during this process. I thought nothing of it.
After i was done
I spent 5 more minutes claiming dozens of platinum track items.
After which
I realized i had thousands less units and immediately sent a ticket

Without ever seeing a pop up OR CLICKING ONE
I was now the not proud owner of a garbage champ for 9500 units
I sent an additional ticket after 24 hours and then another day later i get the response
Kabam now refuses to refund these units and take back trash champ.. the amount of change to my account is just too much for the big brains at Kabam to sort out…

I hope this happens to no one else but be mindful of your units while accepting offers because Kabam WILL NOT take the time to separate your purchases when you make too many for them to bother sorting
Time for negative units as i will not be forced/scammed into paying for something i did not see, want or have a choice about “purchasing”
Dothe comments of People not understanding the situation is daft. You have to claim webstore stuff once you log into the game. It’s not that hard to understand yet. Everybody’s down voting you like it’s life or death.

Many times things in background can be clicked. Including starting bgs before the option is available,buying stuff in game store etc.. can click before option is even available to click. I truly believe Kascam does this intentionally. They continuously throw these offers like The current 10 k unit offer up it pops up 5 times in 5 minutes this morning. Can be collecting a crystal and will accidentally click it cause it just keeps popping up.so it’s what these guys do in hopes people will accidentally buy I’m sure. The vision offer few weeks back would pop up as soon as you’re trying to click the free four hour crystal,as well as calendar try to clock it and moleman offer pop up and nearly buy that due to the timing of pop up. Amazing how many people don’t underhand what you’re even saying. “Don’t spam it’s your own fault” lien they all don’t also spam opening or accepting crystals. They act like tbey accept one crystal and come back an hour later to do the next. No we all spam to collect our stuff. Spam collecting clicking your items is what we have alllllll done and shiidkrn result in a background offer being clicked when you’re cursor is litres of accepting the claim button for something else.Kascam picks and chooses who gets help and gets stuff back. I see all the time people making intentional purchases will send a ticket and get their stuff back. So for you to have an unintentional buy and be forced red units is wild. How they can pick and choose who gets help and who is sh!t outta luck is wild. I paid real money for an offer and was scammed and nothing I can do about it. Also my ally lost bgs season rewards awhile back and showed video proof of our rank and everything and was told we’d be getting our compensation for it and we never did. Took a year of fighting before we gave up. Company is super shady and people dislike posts about it and brown nose and clown those who have these trash things happen to them. Until it happens to them they they start crying snowflake. Wild
Thank you for reading!
I truly appreciate someone not victim blaming. It sucks to be forced to take something you never saw or accepted

It sucks more to be blamed for trying to WARN people so what i 100% know was a glitch, doesn’t happen to them. exactly like the overlay in battlegrounds allowing the exact same thing to happen when you start a match before its even an available option on screen, hidden by the foreground overlaid on top of the button

Demonzfyre

You’re really coming at me over grammar? Have you read your own posts?
Mr “two different iusse”
In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

Title: Be careful when claiming mass purchases in-game

I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

Ether find a new way to present these offers or add a "confirm" button to high priced purchases.

That's all it had to be.
First
I don’t live in the forums guy. I assume OP means thread title in your world?
Were you standing over my shoulder?
Did you watch me?
Because that’s in accurate… i actually clicked slightly off the button and wondered why the screen flashed. But… since there was green shadows of crystal vault statues in the background i assumed the game was acting silly and simply clicked the claim button again making sure to directly push it in the center after saying to myself” what the @&$? How many times do i have to claim the same item “
But you weren’t there! You don’t know me! And I’m not being “EXTREMELY dramatic roughly $300 has a different meaning to everyone. Especially right before banquet. I’m glad money means nothing to you. Maybe your resources come from excusing every game flaw, glitch and dunking on anyone who sees anything negative with the game. Since you seem rational in speech but make assumptions and pass uninformed judgments about things you know nothing about… it’s actually more dramatic for you to regularly address and interject your nonsense into situations that aren’t involved in and only have genuinely negative things to say about your fellow players who have wronged you in no way.
And about how i decide to phrase things that effect me. I’ll decide that
Thanks for your helpful joy filled insight.

Not being dramatic huh.......

BringPopcorn

You’re really coming at me over grammar? Have you read your own posts?
Mr “two different iusse”
In your OP you were unclear as to where you were when you are claiming things. There are the market points rewards in the store too.

Your title eludes to there being something you need to be careful with for the Webstore and there isn't any. The problem is that you were rapidly clicking through the items you bought and somehow the champ offer popped up in between.

You're being extremely dramatic about what happened. All you can do and all anyone can do is submit a ticket. Your post should have been along the lines of...

Title: Be careful when claiming mass purchases in-game

I purchased all the levels for the pass and as I was claiming them, the champ offer popped up and I accidently purchased a champ for 9500 units.

Ether find a new way to present these offers or add a "confirm" button to high priced purchases.

That's all it had to be.
First
I don’t live in the forums guy. I assume OP means thread title in your world?
Were you standing over my shoulder?
Did you watch me?
Because that’s in accurate… i actually clicked slightly off the button and wondered why the screen flashed. But… since there was green shadows of crystal vault statues in the background i assumed the game was acting silly and simply clicked the claim button again making sure to directly push it in the center after saying to myself” what the @&$? How many times do i have to claim the same item “
But you weren’t there! You don’t know me! And I’m not being “EXTREMELY dramatic roughly $300 has a different meaning to everyone. Especially right before banquet. I’m glad money means nothing to you. Maybe your resources come from excusing every game flaw, glitch and dunking on anyone who sees anything negative with the game. Since you seem rational in speech but make assumptions and pass uninformed judgments about things you know nothing about… it’s actually more dramatic for you to regularly address and interject your nonsense into situations that aren’t involved in and only have genuinely negative things to say about your fellow players who have wronged you in no way.
And about how i decide to phrase things that effect me. I’ll decide that
Thanks for your helpful joy filled insight.
Dude, he literally told you how to fix your problem but you’re too caught up in wanting to be mad about this to hear it. Just contact support and ask for a refund, this isn’t that serious.

Another simple solution for you: if you don’t like how the forums are responding to you, then stop engaging with the forums.
I sent a ticket
I clearly said that they said it’s my fault

Most people who sent a ticket got their refunds...

psp742

Don't keep clicking without reading the pop up message.. if you assume it is included with your purchase.. it will not indicate this offer of 7* champion with some added resources is equivalent to X,XXX units... being complacent doesn't excuse lack of attention.. but I do agree that there needs to be a confirmation button.. 'stating that you are using X,XXX amount of units to buy offer' (if you still click this.. then the purchaser is at fault.