**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Lost account
Wathssss
Posts: 2 ★
Hi I have a big problem I had an account that I didn't link. I logged on and got a really old account. This one is linked and I want to delete it. If anyone has a solution please help.
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Comments
You are playing on the
1/ same device
2/ had not deleted the app before
3/ had not use a cleaner app to remove unwanted files
Try this (hopefully it works).
a/ Sign-out from your game account; Kabam account, Game Center account, Google play account
b/ start game but don't log-on
If after doing step b/, you still can not get to your first account, you have to play on your existing account. Log-in again.
You replied 4 times in 2 minutes. It generally takes most people more than two minutes to reply. Contact support. They will guide you through it.
If everything else fails, our Support Team will work with you to recover the account. Please make sure that you provide as much of the following information as possible to verify your account:
1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
2. Last Login Date (approximate within 60 Days)
3. Your account's name as it is displayed in-game
4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
5. Account Creation Date (approximate within 60 Days)
**If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
6. Device and Device OS you were/are playing on
7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
http://kabam.force.com/PKB/KbContactUsForm?language=en_US&game=a0Za0000013VnVqEAK&issue=All