Twitch Drops

Not sure if this the place for this but I’m having trouble acquiring my twitch drops from the live stream today. Is this something I should put in a ticket for? Or is there some other action I should take?

Yes, I made sure my account was linked in all the right places as well.

Comments

peixemacaco

Thank you for working with me on this. @KabamPinwheel
Of course! The good thing is it is showing as claimed in your account on twitch, one way or another we'll be able to get you your stuff. Hopefully today but worse case next week

Hi @KabamPinwheel linked my Twitch with my Mcoc Account and appeared that I had claimed, but in game nothing received yet.

And as you're here, I beg you to pass to the game team that we cant swipe friends list or even click on profiles.

Take a look
It will be great a fix for next update

Chosen85

Haven't gotten mine either

willrun4adonut

I hate to be that person, so sorry. Was there a promo code I missed?

TotemCorruption

I hate to be that person, so sorry. Was there a promo code I missed?

The twitch drop rewards were for watching the live stream on twitch, no promo code.

willrun4adonut

I hate to be that person, so sorry. Was there a promo code I missed?
The twitch drop rewards were for watching the live stream on twitch, no promo code.

Thanks, just making sure I didn't miss something.

Killswitchmitch

Must have missed out. Guess earning a living takes precedent. Having to be present in these livestreams to get perks is very annoying and impractical for many people.

TotemCorruption

Must have missed out. Guess earning a living takes precedent. Having to be present in these livestreams to get perks is very annoying and impractical for many people.

Last month's stream I remember you could watch later and get the rewards. Did they change that for this stream? You have to watch it live? That would be pretty harsh....

Kaliem

Has anyone who claimed the twitch drop actually received it in game yet? Kinda feeling like this drop was fake.

SirGamesBond

Must have missed out. Guess earning a living takes precedent. Having to be present in these livestreams to get perks is very annoying and impractical for many people.

And for that reason, I won't be attending future live streams. Not that I was present in this one, I was with family this time but.

I'll live.

Kaliem

@KabamPinwheel just opened a support ticket through Kabam about my missing twitch drop. The ticket auto closed and they sent me an email saying Kabam cannot validate reports of any missing twitch drops and that this is twitch's problem. First of all lol. Secondly that's not true at all and not how twitch drops work. Any way to expedite this since going through support was not the best option. I can submit screenshots of my twitch and Kabam account being linked and the drops being claimed but still have no received any rewards in game. Please and help would be great.

SummonerNR

@BHASMASUR (moving your question in here, maybe some of the methods earlier here will help you).

(Quote from your separate post)

I didnt receive my twitch drops in game although i claimed them on the website.

I opened a ticket for kabam to fix this for me and instead they said that contact twitch support.
Twitch wasnt any help either since from there end the rewards were claimed and should hv been delivered to the mail.

I am attaching a few screenshots to give more perspective to this.

Kaliem

Yeah that's what I told support also apparently they don't know how twitch drops work. Twitch isn't responsible for replacing the rewards from drops in game after they have been claimed. The rewards themselves are literally coming from the game itself. Twitch support is literally just going to say the drop has been claimed which is has. Kabam is responsible for the rewards in their own game. I told them in my supp ticket and they told me to contact twitch lmao. So obviously the twitch drop from yesterday during the Livestream was **** and fake and was just advertising to get people to watch the Livestream. This is apparent since Kabam doesn't know how twitch drops work. Don't waste time on drops in the future for this game learned my lesson.

Usagicassidy

Must have missed out. Guess earning a living takes precedent. Having to be present in these livestreams to get perks is very annoying and impractical for many people.

Oh no, how will you ever survive without a few revives, energy refills, and reunion crystals. Really game breaking stuff there.

(I get it, it’s annoying to lose out on things, but that’s why I think they’re trying different methods - twitch drops, CC codes, MCOC codes, giveaways. They obviously *want* people to watch the livestream so they give an incentive to those who did, but they can’t make them substantial because that wouldn’t be fair. I think it’s totally fine - and I say that as someone who watched the stream and claimed the drops but never even got them.)

Usagicassidy

Yeah that's what I told support also apparently they don't know how twitch drops work. Twitch isn't responsible for replacing the rewards from drops in game after they have been claimed. The rewards themselves are literally coming from the game itself. Twitch support is literally just going to say the drop has been claimed which is has. Kabam is responsible for the rewards in their own game. I told them in my supp ticket and they told me to contact twitch lmao. So obviously the twitch drop from yesterday during the Livestream was **** and fake and was just advertising to get people to watch the Livestream. This is apparent since Kabam doesn't know how twitch drops work. Don't waste time on drops in the future for this game learned my lesson.

So that’s why I haven’t gotten any either. Literally their entire system has been a joke.

Having to go to a different website and log in with my account to enter a giveaway, claiming twitch drops that aren’t even real. I’d think the giveaways are literally a joke too but I’ve seen some of those people in the game so I guess those are real.

Kaliem

From other forums and generally just asking in general chat I can say I haven't had a single person tell me that they received drops or that the drops are real lmao. I just did another Kabam ticket where I told them that twitch told me that the drops is claimed and nothing they can do and that I need to contact Kabam for their own in game prizes (duh) the Kabam reply was the same as last auto generated copy pasta that said we are not taking report regarding twitch drops at this time Etc please contact twitch for missing drops. So Kabam support is all just bots shocker.

Usagicassidy

From other forums and generally just asking in general chat I can say I haven't had a single person tell me that they received drops or that the drops are real lmao. I just did another Kabam ticket where I told them that twitch told me that the drops is claimed and nothing they can do and that I need to contact Kabam for their own in game prizes (duh) the Kabam reply was the same as last auto generated copy pasta that said we are not taking report regarding twitch drops at this time Etc please contact twitch for missing drops. So Kabam support is all just bots shocker.

I have seen a single screenshot from someone and a single verbal confirmation from one other.

Besides that, every person I’ve talked to or heard from hasn’t gotten it.

BHASMASUR

Hopefully they are working on a fix

Idkmanjustdont

yeah no i still dont have my drops either

BHASMASUR

I received mine

BammBam

I received the revives and crystals but I didn't receive the energy refills @KabamPinwheel

Usagicassidy

Hopefully they are working on a fix

Guess we'll see on Monday or Tuesday, cause so far their 'support' has been to contact a different company for support lol.

Kaliem

@KabamPinwheel I still haven't received any of the twitch drops in game and also 2 days in a row now the 24 hr daily store crystal from the store page doesn't show up in game either lol can we fix any of the free rewards not working?

Chief_Wiggum

@KabamPinwheel the issue I have with the system is that it penaltises anyone living in apac or has to work during the streams.. The code system is fair.. Allows for anyone that can't watch due to timezone or work to participate.
I understand the rewards are not game breaking or that great but its a question of inclusion of all that plays this game.. not just the ones in the same timezone or not at work.

ReyAlemán

Make twitch drops available for a week and include more channels other than Kabam's channel, please.

Elux

My reply was get intouch with twitch support for twitch drops

Escanor88

My twitch drop is seen like this. Cant claim the crystals, but claimed the rest. Dont know what's going on. Raising a ticket to kabam support wasn't of any use

Agent_T

@KabamPinwheel As of (2/3/25) Monday morning, I have yet to receive the twitch drops despite showing as claimed in my twitch inventory/messages.

Kaliem

Same also day 3 of my webstore 24 hr conquerors crystals not working after I claimed it lol Kabam said no more free stuff gotta swipe.

Rondo2121

My twitch drop is seen like this. Cant claim the crystals, but claimed the rest. Dont know what's going on. Raising a ticket to kabam support wasn't of any use

same issue for me

Usagicassidy

Honestly at this point, they should just give every player 3 revives, 3 reuinion crystals, and 5 energy refills in game mail.