Twitch Drops

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Comments

  • Escanor88Escanor88 Member Posts: 21

    Honestly at this point, they should just give every player 3 revives, 3 reuinion crystals, and 5 energy refills in game mail.

    True. That sounds much easier for them to do instead of solving this.
  • KaliemKaliem Member Posts: 8
    Well I give up obviously the twitch drop was fake and is a lie and Kabam sucks as a company all things I said 5 days ago when I didn't receive my drop.
  • JESUSCHRISTJESUSCHRIST Member Posts: 1,494 ★★★★
    Twitch drops more complicated than promo codes
  • MoShizzleMoShizzle Member Posts: 65
    Same problem. Says claimed but I have yet to get them in game
  • laserjohn26laserjohn26 Member Posts: 1,614 ★★★★★
    I never got them. Im just giving up on twitch period. Its trash.
  • peixemacacopeixemacaco Member Posts: 5,222 ★★★★★
    Waiting for our 3 Reunion Crystals and revives

    Thanks Kabam
  • UsagicassidyUsagicassidy Member Posts: 1,991 ★★★★★
    So… it’s Thursday. Meaning they’ve had 4 business days after the original Friday and weekend to at least address or acknowledge this and they just… haven’t?

    Nothing surprises me anymore. lol
  • KabamPinwheelKabamPinwheel Community Posts: 580
    Hey folks, if you are seeing the Drops in your Twitch inventory but they have not yet appeared in game, please reach out to support. Checked with the team and their doesnt seem to be any general outage or issue so may be a specific account issue which support is better equipped to handle. Thanks for your patience!
  • KabamPinwheelKabamPinwheel Community Posts: 580
    Can also say the team is working on a fix to try and prevent this from happening next time.
  • EakomoEakomo Member Posts: 236
    the main issue with the twitch drops is there is so little time to claim the rewards if you actually get lucky that it shows up on time.

    on last's month stream I watched the entire stream but the drops didn't start showing as tracking untill more than half of the stream passed. there is no reason why the drops can't start earlier since kabam is the only account that counts towards getting said drops.

    the current system is very rigid and restrictive
  • Jatt_SbJatt_Sb Member Posts: 6

    Hang tight for a little bit and see if they pop up. If they're still not there later today ping me and I'll check with the team!

    I have claimed rewards but not appearing in game
  • FishSkinFishSkin Member Posts: 180 ★★
    I feel sorry for the Support Team today - going to be inundated with Missing Twitch Drop tickets.

    I’ve submitted mine, have you submitted yours?
  • GlassbackGlassback Member Posts: 852 ★★★
    And then trying to submit a ticket to twitch support is like a needle in a haystack. Any clue where to find the submit ticket?
  • FishSkinFishSkin Member Posts: 180 ★★
    edited May 16
    Glassback said:

    And then trying to submit a ticket to twitch support is like a needle in a haystack. Any clue where to find the submit ticket?

    I took it as needing to send a support ticket to kabam rather than twitch

    @KabamPinwheel are you able to confirm?
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