New game modes great!

Hawkt1

I've restarted 3 times and nothing

Comments

summerdeer

No update

NoobMasterGM

I restarted the game, the phone, I cleared cache, but still cannot login in the game. I get game error on phone and on the tablet.
I play on a Xiaomi pad 6 tablet and on a Xiaomi 13T Pro phone.

summerdeer

Even after deleting the app and redownloading still glitched

KabamPinwheel

Seems like some summoners who got caught up with errors during the initial release are stuck in a bad state, we're working as quick as we can to get those accounts unstuck. Majority of summoners should be fine now but there are some folks stuck

DevilDog7

Seems like some summoners who got caught up with errors during the initial release are stuck in a bad state, we're working as quick as we can to get those accounts unstuck. Majority of summoners should be fine now but there are some folks stuck

It’s been 2 hours, good grief.

Br3david

Seems like some summoners who got caught up with errors during the initial release are stuck in a bad state, we're working as quick as we can to get those accounts unstuck. Majority of summoners should be fine now but there are some folks stuck

Yeah that's sounds about right. Thanks for the constant communication. 👍

BettaLucNxtTime

3 hours and still unable to play. It’s honestly pretty dumb that it wasn’t taken down and fixed to keep the playing field even. Some people have been playing for hours getting a head start. In a game mode that is ranked based upon how much you play, it’s inexcusable. Top reward is an unreleased 7* that btw is #1 prestige and a 5/5 defender. Bad management of the situation. No compensation fixes the time issue.

KabamPinwheel

3 hours and still unable to play. It’s honestly pretty dumb that it wasn’t taken down and fixed to keep the playing field even. Some people have been playing for hours getting a head start. In a game mode that is ranked based upon how much you play, it’s inexcusable. Top reward is an unreleased 7* that btw is #1 prestige and a 5/5 defender. Bad management of the situation. No compensation fixes the time issue.

The problem is that ultimately those affected by this issue is a relatively small group (still important!) so taking it down for everyone isn't something we could make the argument for. We're working on getting this fixed and then we'll figure out how to make things right

BADOW757

Seems like some summoners who got caught up with errors during the initial release are stuck in a bad state, we're working as quick as we can to get those accounts unstuck. Majority of summoners should be fine now but there are some folks stuck

Still stuck.

summerdeer

3 hours and still unable to play. It’s honestly pretty dumb that it wasn’t taken down and fixed to keep the playing field even. Some people have been playing for hours getting a head start. In a game mode that is ranked based upon how much you play, it’s inexcusable. Top reward is an unreleased 7* that btw is #1 prestige and a 5/5 defender. Bad management of the situation. No compensation fixes the time issue.
The problem is that ultimately those affected by this issue is a relatively small group (still important!) so taking it down for everyone isn't something we could make the argument for. We're working on getting this fixed and then we'll figure out how to make things right

Will there be comp

KabamPinwheel

cant commit to anything yet, not had those convos, right now just focused on getting everything fixed

BettaLucNxtTime

3 hours and still unable to play. It’s honestly pretty dumb that it wasn’t taken down and fixed to keep the playing field even. Some people have been playing for hours getting a head start. In a game mode that is ranked based upon how much you play, it’s inexcusable. Top reward is an unreleased 7* that btw is #1 prestige and a 5/5 defender. Bad management of the situation. No compensation fixes the time issue.
The problem is that ultimately those affected by this issue is a relatively small group (still important!) so taking it down for everyone isn't something we could make the argument for. We're working on getting this fixed and then we'll figure out how to make things right

Why not? What does it hurt to push out something that actually works? Bugs with new content is a consistent problem for this game. Even if it’s 5% of the community, should matter to you. If the issue with the content was giving out free items you would have taken it down within minutes. What I mean by compensation won’t fix anything is that: you give refills as your compensation and that doesn’t make up for the people that couldn’t play if everyone gets it. You can’t hand out points because that also does nothing.

Lcols

three hours ive been waitin to play man, this sooo long. LEMME IIIIIIN!!!!!!

pruthviTimePass

The game crashes with this error code always

pruthviTimePass

Error still persists on Samsung S25 Ultra

summerdeer

I give up on this game mode

Beewee

You can just play this while waiting. Its the exact same thing

Br3david

You can just play this while waiting. Its the exact same thing

Yup. I say we all leave this game and get in the Mario poker grind 😂

summerdeer

ITS BEEN 3 AND A HALF HOURS

ZzSkyWaveszZ

Will there be any sort of compensation for the affected players. It's been more than 3.5 hours where others are playing and we are still waiting for the fix?

Shamir51

ITS BEEN 3 AND A HALF HOURS

NO WAY!!

Lcols

4 hours later..................... still stuck

ZzSkyWaveszZ

Kabam. Are you going fix this or since it is just affecting a little group of players so better to ignore us?

Searmenis

Compensation what for? Even if this is fixed tomorrow, you still have a whole week to get the points, it s pretty achievable.

summerdeer

Compensation what for? Even if this is fixed tomorrow, you still have a whole week to get the points, it s pretty achievable.

Not really this is ranked so many people have head start and since this is a minority people we are likely not to make in top 50% in who partake

ZzSkyWaveszZ

Compensation for the loss of time for the affected players. Maybe kabam can give the points that can be earned in this 4.5 hours.

GroundedWisdom

You can just play this while waiting. Its the exact same thing

Nah, this mode is more fun. I'm digging it. Not to trigger those who are stuck. Just saying it's fun.

BettaLucNxtTime

I have 7 refills expiring in 2 hours also,
so if it’s not fixed by then I’ll miss out on 50 games worth of energy. Making going for top
200 rank almost pointless, all because they didn’t take it down because it’s the “minority”

ZzSkyWaveszZ

@kabam When you incorrectly banned people. You gave an insane amount of compensation for 2-3 days ban. Now, we are also in the same situation where we cant play due to your bugs. Why not provide us with the compensation for the affected hours??

summerdeer

Atleast give us an update