Please ensure things like the EQ reset get announced in-game
I've seen a few posts and comments from people who had no idea that EQ progress was going to be reset today. It was not a surprise to me, as someone who reads announcements, watches YouTubers, reads Reddit threads and even discusses these things in my alliance chat. However, I can easily understand why others (who have jobs, lives and significantly less OCD than me) may not have been aware. Unless I'm missing something in my in-game mails and update announcements, it does not appear that Kabam sent anything warning players within the game that this was coming.
Kabam, I implore you: When something like major like a quest progress reset is going to happen, send something within the game. Those players may still delete that announcement without reading it. But don't rely on players to be aware of what you've said outside of the game, especially if there's still an in-game countdown timer telling them they have more than three weeks to complete the content.