**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

So when exactly (game restarting whenever you switch between apps) bug gonna be fixed? iOS11

KarinshiKarinshi Posts: 280 ★★
in Bugs and Known Issues
So, ever since iOS 11 was released, almost every time you switch between apps the game restarts, even if it was only for 10 sec!!
I googled when iOS 11 was released, and guess what? this is what I found : Initial release date: September 19, 2017
so almost 5 months (147 days).
can we please have a fix by now? I mean a multi-million company can't afford a technicians to fix this damn bug!!!??
common, this is so frustrating
p.s.: I do realize that there are many other bugs out there to be fixed, but this bug is effecting much bigger portion of the community!!
P.S.2: THIS IS NOT IOS11 BUG, this is game related bug!
thanks

Comments

  • KarinshiKarinshi Posts: 280 ★★
    edited February 2018
    @Kabam Miike @Adora_ @Administrator @Kabam Zibiit
    can we please get some updates about this bug?
  • Ortem420Ortem420 Posts: 76 ★
    YES PLZ
  • KarinshiKarinshi Posts: 280 ★★
    up
    people please share your opinions, maybe Kabam will finally do something about it
  • stakstak Posts: 88 ★
    There's a good chance they never fix it. There was a thread on the old forum about this problem , they asked us for more info which some of us gave, and nothing was ever done about it.
  • BosleyBosley Posts: 247 ★★★
    edited February 2018
    This is still a huge issue. Such a pain when you switch to Line chat and the game restarts. EVERY. SINGLE. TIME.

    Even switching off the Background App Refresh in the General Settings (as KABAM suggested) does absolutely nothing to fix the issue. It happens with no other apps or games at all. Only MCoC.

    A solution or response other than "it's not us" or 'Check your network connection" would be helpful please.
  • M4rmotaM4rmota Posts: 6
    This actually is a problem that annoys all iPhone users (ios 11).
    In the last post that talked about the matter, one of the moderators informed that a solution would have been implemented, but until now the problem continues.
    I (we) would like the kabam to advise if the problem is being evaluated and what is the estimated deadline for the resolution.
  • KarinshiKarinshi Posts: 280 ★★
    they just seem that they don't even care
  • Kabam MiikeKabam Miike Posts: 8,213
    This is not totally in our control. When you say that this is not an iOS 11 bug, that is not completely true. This is an interaction with iOS, and depends heavily on your device and available resources, including available processing power, memory, etc.

    While we are still working on finding a workaround here, I do not have a timeline.
  • M4rmotaM4rmota Posts: 6
    Hey Mike, thanks for your response.
    As a company, it is understandable that kabam must be wasting energy in the development of new content.
    Nevertheless, providing the best possible experience should also be a priority.
    No matter how good the new content is, if every single time the app restarts!
    It's been 5 months since iPhone users do not have the best experience!
    What we do know is that iOS natively limits the usage of memory and other system resources for background applications. Making an application work in multitasking is not an out-of-this-world thing, but it needs someone spends energy in solving the problem, just like many other companies have done for their applications after iOS 11.
    Please consider giving priority to solving this problem.
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