**Known AQ Bug**
We are aware that some alliances encountered a bug during this last AQ that would not allow them to start maps on certain days. We know this has impacted your rewards.
We have been looking into the cause of the problem and once we have resolved it we will explore how to make things right for the impacted alliances. We will provide any additional communication in

this thread.

Summoners! The Tiered Unit Offers available during the Summoner Celebration sale are only available until July 4th at 10 AM PT, unlike the Unit Store offers, which are available until July 5th at 10 AM PT. We apologize for any inconvenience or confusion this may cause.

Game down? [Merged Threads]

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Comments

  • Darkstar4387Darkstar4387 Posts: 2,145 ★★★
    Ah maintenance yet again at the end of aq's and at the beginning of wars, I wonder how many times it will go down today
  • Tom_Cruise1Tom_Cruise1 Posts: 56 ★
    Tasty_Yum_Yums wrote: »
    Can you please remove the help request option. Reduce the timers for champs in arenas.

    You could either make the loyalty apart of the monthly calendar (preferred) or you could make it just for energy requests and increase the amount of loyalty per help request.

    you want dup UC son ?
  • Run477Run477 Posts: 1,373 ★★★
    I missed skill arena rank by less than 6k. Had three 5* skill champs to use in arena and plenty of duels available.
  • PaytoPlayPaytoPlay Posts: 762 ★★★
    Just saying maybe kabam should change their splash screen to say "unable to connect to server, we are checking our connection and an emergency maintenance to follow" instead of telling us to check ours. Please make this a v18 update.
  • PlagueisBanePlagueisBane Posts: 232 ★
    30min timers for day 5 of AQ then?
  • Bigmf99Bigmf99 Posts: 18 ★
    Why does this always happen when I decide to grind for a t4 catalyst?
  • The_RikerpThe_Rikerp Posts: 59 ★
    When will you stop blaming players for connection issues? When will you fix these bugs and put out a bug free update? And when will emergency maintenance compensation become acceptable?
  • Kabam VydiousKabam Vydious Posts: 3,598
    The_Rikerp wrote: »
    When will you stop blaming players for connection issues? When will you fix these bugs and put out a bug free update? And when will emergency maintenance compensation become acceptable?

    At which point did we put blame on the players? This has not happened. The issue right now is a connection matter and we are working on getting it fixed.
  • Apocalypse189Apocalypse189 Posts: 1,101 ★★★
    PaytoPlay wrote: »
    Just saying maybe kabam should change their splash screen to say "unable to connect to server, we are checking our connection and an emergency maintenance to follow" instead of telling us to check ours. Please make this a v18 update.

    I think this is a great idea
  • Speeds80Speeds80 Posts: 1,938 ★★★★
    That just cost us aq
  • Kabam LyraKabam Lyra Posts: 2,937 ★★★
    Hi all!

    The game servers are back up and running. Restart the app and you should be able to get back into the game now. Apologies for the interruption in service.
  • Mainer123Mainer123 Posts: 527 ★★
    Kabam Vydious wrote: »
    The_Rikerp wrote: »
    When will you stop blaming players for connection issues? When will you fix these bugs and put out a bug free update? And when will emergency maintenance compensation become acceptable?

    At which point did we put blame on the players? This has not happened. The issue right now is a connection matter and we are working on getting it fixed.

    Ahh. The message that comes up not able to connect check YOUR connection. That would be my guess
  • Kabam VydiousKabam Vydious Posts: 3,598
    Mainer123 wrote: »
    Kabam Vydious wrote: »
    The_Rikerp wrote: »
    When will you stop blaming players for connection issues? When will you fix these bugs and put out a bug free update? And when will emergency maintenance compensation become acceptable?

    At which point did we put blame on the players? This has not happened. The issue right now is a connection matter and we are working on getting it fixed.

    Ahh. The message that comes up not able to connect check YOUR connection. That would be my guess

    In that instance it still isn't putting blame on the player specifically. It's asking to have your connection be checked as there may be a hiccup on your end, the internet provider or cellular provider. This occurs too. Again, not the player but a different source that connects the game.
  • The_RikerpThe_Rikerp Posts: 59 ★
    edited March 2018
    I’m still experiencing game lag and skipping frames. I’ve restarted my device and the app? What else can I do?
  • Tom_Cruise1Tom_Cruise1 Posts: 56 ★
    Grrrrrrrrrrrrrrrr
  • Tom_Cruise1Tom_Cruise1 Posts: 56 ★
    ARRRRRGH.. Grrrr
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