It's no secret that everyone has grown tired of Kabam's lack of communication, buggy updates and poor attempts to assume what players want by bundling us with overwhelming content.
I've been playing this game for a couple of years and have invested a lot of time and money into the game. In that time I have dipped out of the game twice because of bugs, unfair AI tactics and general boredom due to a reactive (and not proactive) developer mentality.
I'm sure Kabam would prefer to keep players engaged and from a business perspective, people will be more content spending money when it enhances and improves their experience whilst playing. Most of the times I have bought units, it is through frustration caused by issues such as running multiple paths of events quests with ease and then suddenly the AI changes on the last path and fights become impossible (despite it being a path with easier buffs/linked nodes).
This leads to a negative association with the game in my mind when it comes to the game and brand (and this is a common theme on community dicussions on other sites, here and on podcasts/youtube etc).
With all the recent changes, our 8.25mil alliance is falling apart. People are bored of grindy content, overwhelmed by the huge increase in content and dissapointed with the same old sh***y rewards.
As a result of this, I will no longer be spending any money within the game until issue are resolved. If I notice that the game becomes more difficult when fighting the AI or I pull worse champs because of my lack of spending, i'll simply quit the game.
The main issues are:
1)Gold Shortage
This seems fairly obvious to me. Catalysts are the main 'gate' items which require work and effort to obtain... so why is it so hard to get gold. It's boring as sh*t to grind out arenas for minimal gold.
2) Content Overload
After months and months of tedious content, Kabam have dumped an absolute mess of things on top of the community. Now I imagine Kabam believes this gives players the choice to do some content over other content. However, at the mid/top level of the game, we have been conditioned over years to feel like we need to complete it all. This is extremely overwhelming.
We have players trying to complete the uncollected Infinity Chaos monthly event quest and you have just dumped a years worth of changes on top of them in one month. The other issue with this is that it is mostly time-dependant content which you either complete by a certain time/date or you miss out.
Let's look at all the time-dependant content at the moment:
- Monthly Event Quest
- Daily Quest - Trial Of....
- Chadwicks Challenge
- Chaos Rifts
- Infinity Dungeons
- AQ
- AW
- Arenas
- Daily catalysts and proving grounds.
This is waaaaay too much. It's the classic 'spinning plates' scenario. You have thrown too many plates at the players and many have just dropped everything because they realise they would need to play the game like a full-time job to complete everything.
3) Bugs and AI
This is my biggest annoyance. The updates are frequently pushed with bugs and when you have bought units in the game, it is so annoying that Kabam's lack of quality control is costing people real money. Now, again, it probably looks great to your bean counters and suit wearers, but it is ruining the experience of the game and inevitably you are going to have high player churn and people will move onto other games.
The other issue with this is the AI 'unfairness' issue. How is it that sometimes I try to complete an event quest (or story chapter) and can run the more difficult paths with minimal issues. Then, on the final run on an easier path, everything gets glitchy and laggy. I will get to a boss and all of a sudden, SP stops working at the crucial time and I get KO'd or the AI's behaviour changes and they suddenly do things that are unexpected for those champs and their abilities (i.e. ignore stun or stun duration decreases despite no buffs that effect it or for example, increase in reach/dash/combo limits or interrupting SPs and attacks whilst taking damage).
Now this isn't just a big rant, I have positive solutions for these issues to make MCOC great again!1) Increase gold across the board
Everywhere you can get gold, increase the amount by 2-3x for players of a certain rating. Simple and effective.
2) Reduce and refocus content
Kabam have made some positive changes, but have then essentially thrown everything at the wall to see what sticks and it is too much.
I would suggest the following:
- Ditch AQ and infinity dungeons and replace with an AQ/Infinity dungeons hybrid. This would essentially be similar to existing AQ but smaller maps for up to 4 players. This allows breathing space for some players who cannot make AQ all the time and end up letting down their teammates (which leads to a disappointing experience for all). This could be updated when infinity dungeons finish in June.
- Tweak AW seasons. Seasons are an absolutely great addition, but could be tweaked so they only run for a month.
- Reduce the number of paths and/or number of difficulties in the monthly event quests
- Reduce the number of arenas. Rather than have a 'featured arena' and 'basic arena', roll them into one and have the top prizes as the featured champ and the basic as the top milestone. This will increase the desire for people to play arenas if they know they are guaranteed to get the basic champ if they hit the top milestone.
These relatively small changes will allow players more breathing space and make for an overall better experience of the game.
Thoughts and comments to these suggestions are welcome