**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.
Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.
Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.
Comments
For the first time in a while I couldn't make milestones for vanquishing blows or dungeons. It's weird that this should coincide on a day where you had emergency maintenance. Yes, I accept that everyone experiences the outage at the same time, but it does not effect every one equally because not everyone is in the same timezone nor do they have the same playing opportunities to get on the game.
How does Kabam anticipate it will resolve the issues and compensate players appropriately that are grinding to achieve rewards but may subsequently miss out by a sliver because the servers keep crashing. For example, would Kabam address the issue of players grinding to 6.89m infinity dust and having been hit my emergency maintenance missed out on one of the rarest items in the game?
I'm not in this boat, I'm well on my way to eclipse 6.9m, but dare I say there will be more than a few summoners that will fall short of a goal that they have set. The amount of dust any summoner can achieve is finite and set by Kabam, the only way missed dust can be replaced is by Kabam.
Well if people didn’t kick off about it then no, we wouldn’t get compensation and I doubt they’d even be considering a fix.
That’s a pretty condescending statement. It obviously affects Summoners differently.
* Some people were on vacation today and wouldn’t have noticed
* Some were in dungeon matches
* I myself was in verses mode and (even though we all know that it’s not really player vs player) when it tries to register the results and it loses connectivity, the default action is to assume you’ve lost (which is silly), so I lost a match I didn’t lose, and then couldn’t play for about an hour.
And which is it - Emergency Maintenance or Outage? You’ve mixed the term in your response.
With thousands of players, how does Kabam look into how these Emergency Maintenances (aka “outages”) have affected *all* of the Summoners?
I have actually multiple questions.
Everytime the server outage happens, you come up with a pre-made statement which doesn't even change at all. That you will look into the compensation once everything gets okay. But do you remember how many times it happened? 10 times? 15? So will you give compensation multiplied by 10 times, 15 times? We get a feel that you just want to club all these outages into 1 single compensation. I earlier lost a dungeon run, war match, aq match, uncollected match while boosts on. What about all that?
Next. Lately I have seen that the mods are very quick to delete or close a thread without any valid reason too. For example. The outage that happened on dungeon day. One of the mods (not sure not easy it kabam vydious, sorry if wrong) comes and tells the community that even the game went down, sufficient time was given to complete milestones. We questioned him that what was the intention when the said event was told to run for 24 hours then how can he tell the community that sufficient time was given? Was he intending that everyone should have done in 1st 12 hours? Guys all round the world play this game. So why not announce that the event was for 12 hours and not 24? And when we questioned him, the thread got closed instead of coming back with answers?
I sincerely want to know what is going on? I have already put money in this game. I'm definitely accountable. You can't pass on like that. I'm sure this post will get either delete or maybe the thread will get closed. But I think mods should answer this cos a lot of community people have these same questions. It's about time. And I can say clearly that my post doesn't violate any forum rules or TOS.
Code audit tools exist :-)
More seriously, there are impacts on players too often. Define standard gifts is good way to calm down the community, or a very special and valuable gift.
I get some in another game where the company seems to really take care of its players. In particular equivalent of units are included each time and I should say that I very often get gifts without noticing troubles in the game.
By the way, when will veterans get an offer matching to our level ?
Just wanted to let you know I appreciate all the work you guys do moderating these forums and working on the game we love. I am sorry that people vent so much anger at you over what should be a fairly trivial and fun aspect of their life.
I applaud your patience in dealing with these threads
Just wanted you to know someone appreciates you, since you face 90% vitriol.
Kudos!
- A happy summoner