**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
6* Featured Crystal Error [Merged Threads]
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Comments
I hope the ppl that got shafted by this get their shards back cause that's unfair. Getting that many shards for a 6* takes a lot of time.
I opened a 6* landed on IMIW , glitched crashed
Spun again , landed on YJ
Kabam pretty much said sorry enjoy YJ
I checked your account and I noticed that the 6-Star Hero Crystal was opened on June 19, 2018 (17:35 GMT) and that you got 6-Star Yellow Jacket as a reward. Unfortunately, we are unable to reverse the transaction for the Crystal that was already opened. Please be guided that Crystal Spin you see in the game is merely a visual effect and does not always reflect the prize you will receive. When you Spin a Crystal on your device, it is also Spinning in our servers, and this protects your Spins from crashes and other technical issues which might affect your device. It also ensures that you always receive the correct Champions! In future, you can avoid any Crystal Spin animation confusion by using the “Open Crystal” feature located on the bottom right of the Screen. This will automatically open up to 10 Crystals that are currently in the Crystal Vault and will not affect the drop rate. The Rewards will be yielded appropriately as if the Crystals had been Spun manually.
Thanks kabam I’ll quick pop from now on and never open a feature again lol.
Sigh.
Yea typical Kabam tho , are we really surprised lol?
Sorry to everyone who got shafted!
I used this information back then to get a refund on my purchases from Apple, I suggest that those of you affected by this that kabam is refusing to compensate/make right do the same
They are just unhappy becouse they pulled bad champs.
Just be careful what you wish for. You may be unhappy with the rocket raccon you pulled this time instead of what may have been a capIW but you may very well end up with xforce next time...
Just be wary a respin is possibly going to give you a worse result.
Even if you have been playing for 3.5 years won’t make a diff to them. 3.5 or 1 day same to them. No long term focus
It's like Walmart has chicken on sale, 20 people buy and eat the chicken, then Walmart finds out the chicken's bad and pulls it off shelves so nobody else eats the chicken.... Then turns to the 20 people that DID buy and eat the chicken and just shrug their shoulders with a "Well... you got chicken didn't you?!?!" then walks away.
I opened a 6* landed on IMIW , glitched crashed
Spun again , landed on YJ
Kabam pretty much said sorry enjoy YJ
I checked your account and I noticed that the 6-Star Hero Crystal was opened on June 19, 2018 (17:35 GMT) and that you got 6-Star Yellow Jacket as a reward. Unfortunately, we are unable to reverse the transaction for the Crystal that was already opened. Please be guided that Crystal Spin you see in the game is merely a visual effect and does not always reflect the prize you will receive. When you Spin a Crystal on your device, it is also Spinning in our servers, and this protects your Spins from crashes and other technical issues which might affect your device. It also ensures that you always receive the correct Champions! In future, you can avoid any Crystal Spin animation confusion by using the “Open Crystal” feature located on the bottom right of the Screen. This will automatically open up to 10 Crystals that are currently in the Crystal Vault and will not affect the drop rate. The Rewards will be yielded appropriately as if the Crystals had been Spun manually.
Thanks kabam I’ll quick pop from now on and never open a feature again lol.
Sigh"
thats terrible customer service; constructively so. it was their bug to begin with. thats unfair imo
why not do right and be fair to those that got affected by YOUR BUG. this is why i can tell there is no testing done by you guys at all.
this is how many bugs now this month alone caused by lack of testing by your team?
Thank you all for your patience. Unfortunately, we have not been able to announce a resolution today. We have not forgotten about this, nor are we ignoring it. We will have more information for you all tomorrow.