**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Golden deadpool crystals
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Comments
How do i find out what server I'm on that's the only part i don't know
Hi,
If you are sending in a Support Ticket, please put your current country of residence in the place where the form requests your server.
@Kabam Ahab might you be able to assist me? See above, please and thank you 👍
When you submit a ticket to our Support Team, you will receive an automatic reply to let you know that it has been received. Please allow the Team up to 72 business hours to respond. If this is not the case, go ahead and contact them using the ticket number already provided and let them know as much detail as possible about the question that you are submitting.
I hear ya; I did submit a ticket yesterday, got the automatic reply at first yesterday, then earlier today I got a message that only talked about emergency maintenance (I’ve seen others post the exact same response they received as well, BUT they were actually asking about the maintenance, NOT the Goldpool crystals specifically). The message I received didn’t comment on the Goldpool crystals at all.
for any longer time player that read as: the fools gold crystals run out so if you want to waste more units on them do it now.
no one expects to get allready purchased ones converted, there are peeps around still hoarding christmas gifting crystals from a few years back that didnt change to the newer ones.
The message was not clear at all. It only said that the crystals were running out of time and for players like me that have played this game on and off since it's release, we did not expect kabam to change the crystals since they have never done that. When buying a featured hero crystal it does not change into a basic hero crystal even when the timer runs to zero so the fact that they did it with such an unclear message is extremely upsetting those units could have been saved but i wanted that chance at deadpool i knew it was slim to none but at least there was a chance now there isn't even that
This is a pretty unacceptable answer. The countdown indicated that you had until that time to purchase the crystals. It said nothing about specific crystals that you paid for already expiring and turning into a lesser product.
If I were you I would go to Apple or Google and request a refund. You paid a premium for a specific item and then they changed that item after you paid for it. It should not matter when you open them, you paid for them and that's that. In my eyes this is grounds for a refund or at least a discount.
Thanks I'll try that i had purchased a starks brief case a day before it ended to get my chances if i had clear knowledge of losing the bought crystals i would have not paid for those units
This is a great point. How can they defend converting Gold Pool crystals into a lesser product when they didn't up convert normal gold crystals when the event started?
You misspelled "vaguely stated, in a way that could have easily been misinterpreted".
Load of **** that's what i think
If you send a Deadpool message with important, new, info, it needs to be followed with a "important: if you don't open the goldpool crystals before ... they will be converted into greater gold crystals" in captial colored letters. You can even have Deadpool make a joke about us not reading properly, but the info itself shouldn't be given to us while someone is roleplaying.
My story is as the server went down, I knew I will I miss the last milestone, which I am fine with that because I have lost my motivation to hit those poor milestone rewards anyway...
And then I saw that in game mail and I am 100% sure I read that in game message twice (because first read thru don’t make sense to me) when the server came back on ...and it’s still saying get those crystal while they are still available before they are back to “greater” gold crystal. ... ok tired of the game for the day and log off
Next day, my 8 goldpool crystal is gone and it took me a while to realised that they become those greater, but not as great, crystal in my inventory. I thought it was from alliance event milestone achieved overnight.
Anyway, I have less hope Kabam will do anything since they have fires everywhere to fight right now. But just to be clear once again, your in game mail is NOT CLEAR about crystal that are already purchased and as quite rightly from other ppl in this forum stated, purchase crystals never changed to anything else once they are bought. Those monthly champ crystals don’t change Modok to say Domino because you open it a couple months later
Like I said, go to the app store for your device. This is a clear cut case of not getting what you paid for.
My son & I play and for the past 2-3 days, in his Unit Store, he has multiple Deadpool related items in the unit store. (Ex. For $1.99 is a 3&4 star Deadpool?i think, may have been 2&3).
However, my unit store doesn’t have that.
Instead, all I have had an option for is the units (ie Starlords bag, Starks bag, etc.)
Any help?
I wanted the Deadpool & would buy if I could. (BTW, yes this is as of 7/3-7/5.
At times different offers are made available to accounts based on different criteria. Yours may not be included in this offer at this time. If you have any additional questions related to your account, please feel free to reach out to our Support team via the in-game link.