**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.
Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.
Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.
Comments
Not a single thing mentioned about LEGEND..
I was at the end of my legend run and this downtime affected my run.
This is not fair on all people at all, you have built a reasonable resolution for the goldpool arena people that were affected. But the EQ legend may need reassessing.. (if the legend was still available on that)
Also the legend results for antman quest needs reassessing. Any players affected need to either be refunded/rewarded for this.
That's the definition... I just felt like leaving it here since Kabam doesn't seem to know what the word means.
I think I'll just take my compensation in the form of money please... It was $100 dollars for a full 5* crystal on the 4th, so that'll be $15 (.15*100). I'll put that towards buying a new phone that I can burn up after 5 minutes of playing.
Event Quest or The Wasp (Lilly) Challenge? Event Quest legend opportunity ended a week before the outage even occurred. But the Lilly Challenge you might have a legit query on.
I’m no idiot - I know there’s no chance you would adjust your compensation. But be a little more thorough next time and know that even with this compensation, most of us still feel as though you’ve let us down.
i agree but my hands are also constantly warm since update 19.0, my phone gets hot just playing the game.
Because, you know, priorities and all
Probably cause Kabam took so long to decide what’s the least amount they should give
It's important to remember a few things here. First, the first and foremost goal of these kinds of compensation are to make up for what you missed during the downtime. We want to make sure that all events affected had a resolution, and that any affected Summoner has the situation rectified for them. Compensation packages are not about "Free stuff". The only events that we can't measure how players were affected specifically were things like Event Quest, and Alliance Wars, which is why there are Energy Refills and 5-Star Shards in the package as well.
Secondly, I see a lot of people bringing up the last compensation package that went out. That one was a different situation where it was not possible for us to address every event that was affected because of the repeated downtimes during the month of March. That package was also for an entire month, and not a single night.
And Lastly, we're seeing some comments on other issues, such as problems with devices. This is completely unrelated, and something that we are still investigating.
Early next week
So it took all week to come up with this huh Miike? 😂
Actually all games I have played always gave out rewards when something went wrong and never have they had huge problems like this or waited until the next year to give them out.