**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

MCOC damaging phones?

ChovnerChovner Posts: 1,115 ★★★★★
It's been reported that the overheating/crashing issue is very likely damaging people's phones... If this is the case, why would the game still be running at all? Wouldn't it be more prudent to take the game down all together to ensure no physical damage to very expensive user hardware? You can tell people to control how they play in small chunks but it seems to show a lack of due diligence as we all know people won't control themselves in this way.
Pause all the events, work the issue internally until you're not making people's phones overheat and die, make a plan to makeup for whatever lost time was incurred, save people thousands of dollars each. Not an easy decision to make but I'd hope its more important to Kabam to ensure their users' devices aren't permanently damaged, as opposed to making sure they continue their micro transaction revenue stream off this game.

Comments

  • Bear3Bear3 Posts: 996 ★★★
    Lol it’s not a small group. Let’s not be stupid now.
  • ChovnerChovner Posts: 1,115 ★★★★★
    Days in, iPhone still getting way too hot trying to play... terrible
  • insanegleeinsaneglee Posts: 39
    I lost one old phone because this issue, I will not lose another one.

    But I have to glad kabam, because I though that was impossible for me win this addiction. I don’t play this f* game a 5 days in a row past 3 yeas!
  • ChovnerChovner Posts: 1,115 ★★★★★
    Yeah I've purposely avoided playing to not damage my phone, and it's making me re-think playing this game at all... I got a few more workouts in over the last few days over and above what I'd normally do... So this game is kind of keeping me from being in good shape lol
  • ZADO1991ZADO1991 Posts: 109
    I use iPad Pro to play, and it gets warm and shuts itself down frequently. Very worried and do little arena now.
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hello,

    We are still working toward a resolution for the issues around performance in the 19.0 update. When we have any new information or status we'll post it in the official announcement thread or the merged thread about the issue.
This discussion has been closed.