**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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New 19.0 update phone problems [Merged Threads]
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it's a very small chance that you will be able to fix . It was nice for Apple to create .11.4.1 iOS, but it does not work. stop wasting time , Ask apple for help again. pay the money .
Probably Apple will need to access your patent protection system to run test confirm that system is fine. If you want them to grantee work for a few months .
Please fix this problem, you are killing this game
How many more days before this problem gets fixed.
-Over heating
-AQ is broken
-AW isn’t fun anymore with the new mini’s(especially node 30)
-More emergency Maintanence
-Severe lag
-Transparecny and communication is an all time low
-No bright light at the end of this dark tunnel
-Continues to neglect bugs that have a negative effect on player base
Either Kabam gets it together or the 4th of July will likely be my most expensive break up ever.
I guess that's one way to get past the language filters. You're right though, it's absolutely inexcusable that they haven't sent out an in-game or otherwise warning.
Good for you, but there are heat issues and some members/players dont want buy a new phone
children play this game , how many phones need to be damaged to get a before kabam fixes this problem
We need to focus on getting these problems fixed
support the community
@KerayZ thank you for posting this, I followed the instructions and was able to contribute to my Alliance for the 1st time in nearly a week. I’m going to give it a few minutes and try to do some Arena.
I've tried submitting multiple tickets with nothing but generic responses, so I thought I's try here.
A couple days ago, after the update, after 20 minutes of arena grinding my phone started heating up so I exited the app. turned off the phone (iPhone 7)and let it sit for about a half hour. When I turned it back on, it was still warm. I went to take a picture of my kid. Camera would work. Notification came up saying the temp was too hot. I let it cool longer.
An hour later, the main camera still didn't work. Neither did the flash or flashlight.
I contacted Apple. They ran diagnostics. They said the camera was now bad likely the cause of internal overheating.
Thanks to your game and your update, I had to buy a new phone.
What is your plan to make this right?
Submitting a ticket clearly isn't working, so what now?
Should I just invoice you the cost of the phone? Or should we as a group of gamers look into legal representation?
I need an answer... and not a generic one.
Im seeing and hearing a lot of comments like these. I smell a class action against. Maybe some better communication would fix some of it. My thoughts are, they are afraid to admit fault or anything remotely close to that because of the liability issue. I would think to cover their rears they would recommend iOS users to not game until a fix is out. Kinda like a play at your own risk kinda deal buuut someone upstairs in a office is saying if we do that then we may actually miss out on one of those idiots buying units or crystals. Seriously.... this is very plausible
This image is from a Mac Rumors forum post dating back to 2016: https://forums.macrumors.com/threads/iphone-7-battery-bloated.1997819/
This issue is very important and our top priority in terms of resolution, but attempting to spread misinformation negatively impacts those suffering legitimate problems as it means we have to sort through false reports.
Anyone else caught doing this will be banned. And to iOS users experiencing legitimate problems, we apologize for the frustration and continue to dedicate our resources to fixing this as our top priority right now.
Season 3 war going ahead as planned...despite all of the other alliance event updates being delayed. I’m sure that I’m not alone in having left an alliance because I cannot contribute at the moment due to overheating and lag. Can’t play arenas so missing out on a heap of units and bc.
Rerun of goldpool arena is scheduled too.
8 days now of this issue. The game could have been rolled back, the fact is that Kabam absolutely know the damage their product can cause and they have done nothing to protect their consumers. Not even a warning in game to those who don’t use the forums.
Busted. This is the kind of **** that invalidates everyone else with actual problems. Good job @A2ema Now it throws everybodys claims into question. This is why we can't have nice things.
PS. I still notice how Kabam posts without providing any sort of update. gg
So many of us have said this. If they continue to not do this, I would like an official answer as to why. If I were a parent who gave their phone to their child to play...and this happened? Ooohh...the anger!
I CANT PLAY THE GAME FOR LONGER THAN 10 MINUTES!
I’m missing out on everything! Questing! Arenas! Events! It’s a joke!
Just stop the silly event quest and poor impersonation of rifts! So we can all play again!!!
What’s so hard about going back to pre 19.0??
I hope your gonna extend the event quest for a week, or gift out 3 refills per day for affected user as my energy has be STUCK ON 70 for 7 days now!!!! How is that right?!
I bought an Odin, now I can’t even play the game! Nice one! Appreciate it guys! I’ve only been playing since the launch and not stopped so cheers 👍
You’re welcome! Hope it works for a lot of people. We shouldn’t have to do it but if you want to progress it’s the only work around I could come up with while we wait
These issues already had/have negative impact to our phones and as your customers we are asking to do just a few simple tasks.
1. An in-game note that warns all players about the overheat problem. You cannot honestly believe that issues like irreversible hardware damage and loss of warranties must be only addressed in forum, right..??!
2. Delay all important game aspects (AQ/AW/Arena) or put the game in maintenance mode until you fix it. A lot of users -that support you through the years- cannot even play, losing rewards and staying behind of the competition.
3. Continuous communication with transparency about your findings and your next steps. I understand that you already made an announcement, but we are talking about one week of unresolved critical issues here. You must maintain control and not leave all our questions/requests unanswered.
And you post after one day of dead silence about a misleading photo? How's that gonna help the rest of us? I know for a fact that we all hope you can find a solution as soon as possible and i hope that this is your top priority. But, don't leave us in the dark here - its frustrating to see the community raging against Kabam, when i am sure there is a silver lining. We can all contribute to make this game better and better, you just need to show us you care.