**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Marvelous 5 star Crystal

ManTymeManTyme Posts: 47 ★
in General Discussion
Any word on when the arrival of the 2nd marvelous 5 star crystal from the 4th of july deals will be sent out?

Comments

  • DNADNA Posts: 16 ★
    Still to come this week... I just asked too 😂
  • TheReverendTheReverend Posts: 126
    A person from support told me that because I got Sabretooth on my pull that I would not get another crystal. They actually said that even though the description and reel was wrong that it was the correct crystal. Can you believe that? I showed a screenshot of the Crystal and the forum post from the MCOCTeam.

    Then I got the generic response everyone gets when they asked about the wrong crystal to begin with.

    How could a support member not know what’s going on? This ticket was only submitted 3-4 hrs ago
  • CFreeCFree Posts: 491 ★★
    TheReverend wrote: »
    A person from support told me that because I got Sabretooth on my pull that I would not get another crystal. They actually said that even though the description and reel was wrong that it was the correct crystal. Can you believe that? I showed a screenshot of the Crystal and the forum post from the MCOCTeam.

    Then I got the generic response everyone gets when they asked about the wrong crystal to begin with.

    How could a support member not know what’s going on? This ticket was only submitted 3-4 hrs ago

    Better question is why did you submit a ticket when the answer was already posted?
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    ManTyme wrote: »
    Any word on when the arrival of the 2nd marvelous 5 star crystal from the 4th of july deals will be sent out?

    Hello,

    We don't have a specific day or time, but our plan is still to send it out this week as communicated in the announcement.
  • HeartlessHeartless Posts: 298 ★★
    TheReverend wrote: »
    A person from support told me that because I got Sabretooth on my pull that I would not get another crystal. They actually said that even though the description and reel was wrong that it was the correct crystal. Can you believe that? I showed a screenshot of the Crystal and the forum post from the MCOCTeam.

    Then I got the generic response everyone gets when they asked about the wrong crystal to begin with.

    How could a support member not know what’s going on? This ticket was only submitted 3-4 hrs ago

    Everyone who bought the deal is getting a second crystal, that includes people who got wrong one and those who got a correct one.
This discussion has been closed.