Glory store problems [Merged Threads] [Under Investigation]

**MOD UPDATE - 09/11 9:15AM PST**
Just a quick update - we're working on a fix for this with the rest of the team! We'll update you once we push it live. Thank you again for your continued patience.

I have enough glory to buy T4B catalyst frags but it says insufficient funds.

Comments

Ahtopahto

So today was reset in Glory section in store.
Purchased 3x T4BC fragments.
Now shows I can only buy 3 more. Suposed to have chance for 7 more. And the price also equal to the amount it shows. So how can I get back what I paid extra because of bug and when it shows the right information?

Tedders

hey i just bought some tier 2 alpha the first one showed 850 but the next one jumped up to 1114? looks like the store did not refresh properly

JamesM

Same happened to me

Droopyinflight

I was waiting for the glory to reset to buy more t4 basic frags today. After the reset a little while ago I went to use my 2,976 glory I had saved from the last AQ rewards. I chose 5 which supposedly would have cost 2,662 as you can see in the pic below. When I pushed the purchase button it claimed I was 834 short! So I swiped my mcoc app on my iPad and reopened to try again and it said the same thing! I then decided to try and purchase 4 instead of 5, which it allowed me to do, and I would go back and buy the fifth. When I went back to but my fifth it showed I only had 64 glory left, when I should have had more than 800! It also shows that I’ve only got two purchases remaining of t4 basic frags out of 10!!! Help me!

JamesM

What is even more frustrating is that I had planned my glory so that I could get enough t2a so I could rank a 5* to r5. Thanks kabam!

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Droopyinflight

Here’s to show my current inventory and the 4 frag sets I bought.

PaytoPlay

Same thing for me except my first cost me 875 and the next one is 1037 and even though it was showing 10/10 available after I purchased the first one it now showed 7/10 available.... It's all kinds of screw up

Crushtest

yep, it's bugged. no wonder :-)

spaceoctopus

Same here. It says it was reset but when you make a purchase it's charging you the cost of what an additional would've cost before the reset. Same thing just happened to me.

spaceoctopus

So do we get a refund or what? I didn't want to pay the 3rd level price for these, hence awaiting the reset.

Kabam Vydious

Hey there!

Can you please reach out to our support team if this issue wasn't resolved after a restart?

Crushtest

Kabam Vydious wrote: »

Hey there!

Can you please reach out to our support team if this issue wasn't resolved after a restart?

https://forums.playcontestofchampions.com/en/discussion/95094/glory-glitch#latest

Kabam Vydious

Hey everyone!

Thanks for bringing this to our attention, I'll get this information shared with the rest of the team so we can get it resolved.

Ahtopahto

Restarted the game no change. Will reach out for support team

Ahtopahto

Restarted the game no change. Will reach out for support teamj

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CoatHang3r

Yeah, somethings up with the store. Purchased 3 t2a for 2997(?) glory with ~5600 glory in bank. Now at 2295 glory and the purchase limit now reads 4/10.

Kabam Vydious

Merged threads together, but rest assured we're looking into it.

IamGROOT420

Yeah I bought 1 18,000 t4 basic and it said I bought 3. Weird. What's going on?

G1culopi

Hey! I had the same problem! I bought 1 T4B, right after the reset and instead of having 9 purchase limit, it showed me 6. The price for purchase was big. Please help and solve my problem!
Thsnk you!

Tensio

Ive bought 4 t2a fragments and the cost should be 3752. Took a picture of my initial glory points with 6902 but not only have 1946. Whats wrong @Kabam Miike ?

Haamertail

Same. Had 10/10 available and tried to get 3 but took about 2100 away instead of just sort of 1500

Haamertail

Same. Had 10/10 available and tried to get 3 but took about 2100 away instead of just short of 1500

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Ardlerpirate

Me too will we be reimbursed or the usual tough luck

ItsTheBroski

JamesM wrote: »

What is even more frustrating is that I had planned my glory so that I could get enough t2a so I could rank a 5* to r5. Thanks kabam!

Just wait for em map 6 crystals lol.. Or next uncollected run.

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B1gG4z

Yep my glory is also messed up after purchasing t2alpha. It’s said 10/10 after buying 3 is now shows 4/10. When I was on the purchase screen the next cost was considerably less than what is says now.