**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Comments
you will be given rewards later in the week for any extra runs you do that did not pay them, as for solo milestones ive read nothing about being given milestones that we should have got if points were to be added correctly
I also received the T2A shards now - cool.
But, it still shows I did not contribute any points to the solo event. I guess there are no rank rewards so it doesn't matter?
I should have played while bugged rather than waiting for kabam to fix things first ? Are the uncanny missions will be reopened for a while before the end of the event ?
I did already receive the last milestone from the solo event but have yet to see the rewards from additional epic runs.
Thanks in advance
@Kabam Miike
I am now getting more than frustrated and upset at the non response I’ve been getting. I’ve asked nicely and politely with respect! I feel I’ve been getting the shaft here as a MCOC player & customer. Again I’ve played the Uncanny Danger Rooms last week I’ve never gotten the Rewards from it at all! I didn’t know there was an issue till after the fact playing all levels of this mode. When will I get these rewards I should’ve earned!!!
Is this event still messed up?
If you have completed the Uncanny Danger Room and haven't received the reward, please reach out to support so that they can investigate the issue for you. You can do so by going to the gear icon in game and choosing "Support."
# 04900909
# 04900937
# 04897763
From Last ticket...
Greetings Summoner,
Thank you for reaching out to us at Kabam Support. We understand that all players were unable to continue earning Uncanny Danger Room rewards after the initial completion. Additionally, the involved event points were not being added for the Uncany Danger Room completion event. We certainly understand how troubling this must have been, and we assure you that we share your concerns.
Thankfully, due to reports from players such as yourself, our team was able to identify and resolve these troubles. All rewards earned in subsequent completions of the Uncanny Danger Room (while the issue was ongoing) have been sent to players, and any event points missing have also been added to ensure all progression is counted.
We truly apologize for any inconvenience caused by this and thank you for your help in bringing this to our attention as soon as you did. If not for that, we would not have been able to determine the cause as soon as we did. Thanks for being the most important part of The Contest, and we hope that you have a great rest of your day!
Sincerely,
Kabam Support
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They never sent rewards. I don't think future help tickets will resolve this because the same email will be sent.
Edit: Just created a new ticket..Case # 04917893. I'll post answer for that one when I receive. From past experience, it will look exactly like one above.
Greetings Summoner,
Thank you for getting back to us. I understand that you want to know why it doesn't show that the event is complete in playing the Uncanny Danger Room. Let me assist you further.
Please know that the Uncanny Danger Room can be played repeatedly
that's why the progress of the game is no longer shown, but it does not affect the rewards. I assure you that you received the completion rewards for this event.
I hope this information helps. We appreciate your time in trying to reach out to us. If you have any other concerns or questions, please let us know by submitting a new ticket, we are here to help.
Best Regards,
Bryan
Kabam Support