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Game freeze upon KO [Merged Threads] [Under Investigation]

A l p h aA l p h a Posts: 540 ★★★
edited September 2018 in Bugs and Known Issues
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Kid

Game froze when I killed opponent! Couldn't move, couldn't exit! Stayed like this for 2 minutes before so reset! Happened twice since update!

Device: Samsung galaxy S7 edge
Post edited by Kabam Lyra on

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    A l p h aA l p h a Posts: 540 ★★★
    Couldnt send it as a video as the website didn't accept the format!
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    hungryhungrybbqhungryhungrybbq Posts: 2,117 ★★★★★
    Yep, can happen if you are ko'd as well. Like when my 400 PI science champs were dying to the 3k taskmasters block damage:)
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    TimrosTimros Posts: 267 ★
    Yep. Same here...
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hi all!

    This is a known issue and we are working on a resolution now. If it happens again, a reboot will clear the issue. Apologies for the confusion!
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    Blackluster_6Blackluster_6 Posts: 36 ★
    edited September 2018
    Cool glitch #lag #meme #glitch #stuck
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    winterthurwinterthur Posts: 7,772 ★★★★★
    I am finally glad with the autoplay function and runs the daily quests with it turned on.
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    Jawarrior2001Jawarrior2001 Posts: 303 ★
    That's not a bug limited to Thor, a lot of people are getting it with diferent champs and different game modes
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    Mirage_TurtleMirage_Turtle Posts: 1,868 ★★★★
    Thanks for reporting this. I'm noticing this only when the Hela synergy is active.
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    SupermanafficinadoSupermanafficinado Posts: 158 ★
    edited September 2018
    I was exploring act 4.2.4. While playing rulk against juggernaut, the game froze after I parried juggernaut and KO'd him with a medium. I have the video of thw freeze part where you can see the model of jugg is moving while the game is unresponsive.
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    SupermanafficinadoSupermanafficinado Posts: 158 ★
    Also why cant I upload the video in forum?
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    BadroseBadrose Posts: 779 ★★★
    Game also freeze after time out. Just happened fighting Kingpin boss AQ5
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    BlueDevilsBlueDevils Posts: 18 ★
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    Game froze in this position. Realm of legends. Using apple product.
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hi!

    To give an update, this issue will be resolved in the 20.1 game update.

    For more info please review the 20.0 Known Issues thread and the Changelog.
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