**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Banning Troll

SaucySoyBoySaucySoyBoy Posts: 1
in Bugs and Known Issues
My friend was recently banned from his account and phone because he was a hacker and wanted to see if he could still log on to his account on MY phone. But when he did so, the ban notification was still there. So I deleted the app on my phone and reinstalled and tried to log in to my account again. But the screen still comes up saying my account was banned. So I let my banned friend log on with my phone and now I have the 'banned screen virus'? Can you fix this Kabam? its really inconvienent and now I cant play the game.Thanks anyways.

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    SolswerdSolswerd Posts: 1,861 ★★★★
    smh
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    vucachonvucachon Posts: 104
    SaucySoyBoy wrote: »
    My friend was recently banned from his account and phone because he was a hacker and wanted to see if he could still log on to his account on MY phone. But when he did so, the ban notification was still there. So I deleted the app on my phone and reinstalled and tried to log in to my account again. But the screen still comes up saying my account was banned. So I let my banned friend log on with my phone and now I have the 'banned screen virus'? Can you fix this Kabam? its really inconvienent and now I cant play the game.Thanks anyways.

    uninstall and reinstall the game. the reason why you cant log back in is because your game is now "logged into" your friend's banned acct. There is no way to "log out" since he is banned and does not have access to the log out button.

    This is all a guess, but i'm pretty sure this will solve your issue. UNINSTALL AND REINSTALL.
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    NoobeeusNoobeeus Posts: 332 ★★
    vucachon wrote: »
    SaucySoyBoy wrote: »
    My friend was recently banned from his account and phone because he was a hacker and wanted to see if he could still log on to his account on MY phone. But when he did so, the ban notification was still there. So I deleted the app on my phone and reinstalled and tried to log in to my account again. But the screen still comes up saying my account was banned. So I let my banned friend log on with my phone and now I have the 'banned screen virus'? Can you fix this Kabam? its really inconvienent and now I cant play the game.Thanks anyways.

    uninstall and reinstall the game. the reason why you cant log back in is because your game is now "logged into" your friend's banned acct. There is no way to "log out" since he is banned and does not have access to the log out button.

    This is all a guess, but i'm pretty sure this will solve your issue. UNINSTALL AND REINSTALL.

    if you read his post he already did....time to get a new phone
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    GwendolineGwendoline Posts: 945 ★★★
    vucachon wrote: »
    SaucySoyBoy wrote: »
    My friend was recently banned from his account and phone because he was a hacker and wanted to see if he could still log on to his account on MY phone. But when he did so, the ban notification was still there. So I deleted the app on my phone and reinstalled and tried to log in to my account again. But the screen still comes up saying my account was banned. So I let my banned friend log on with my phone and now I have the 'banned screen virus'? Can you fix this Kabam? its really inconvienent and now I cant play the game.Thanks anyways.

    uninstall and reinstall the game. the reason why you cant log back in is because your game is now "logged into" your friend's banned acct. There is no way to "log out" since he is banned and does not have access to the log out button.

    This is all a guess, but i'm pretty sure this will solve your issue. UNINSTALL AND REINSTALL.

    He said he already did that.
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    Xthea9Xthea9 Posts: 829 ★★
    Lol, how creative people are still figuring out the options... hahahahahha
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    Eb0ny-O-M4wEb0ny-O-M4w Posts: 13,764 ★★★★★
    Account sharing ... Well, that banned you too
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    FrankenHammerFrankenHammer Posts: 127
    eXtripa69 wrote: »
    Account sharing ... Well, that banned you too

    Is it still "sharing" if it's another account?
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    AppleisgodAppleisgod Posts: 1,420 ★★★★
    Go into files and clear cache for mcoc this should fix it
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