**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options

Signing out of my kabam account

D_S_D_S_ Posts: 159
in Bugs and Known Issues
Every time I log on it sighns me out of my kabam account and goes to another account. I believe this may be because of the map 7 Beta testing and it's a bug! I hate it! Makes me log into my kabam account every time I get on the game

Comments

  • Options
    D_S_D_S_ Posts: 159
    anything on this?
  • Options
    MrBanksMrBanks Posts: 950 ★★★
    Aren’t...you..supposed to be...logged...into your...Kabam...account...when you are...playing the game?
  • Options
    D_S_D_S_ Posts: 159
    Every time I exit the game it logs me out and I have to sign back in
  • Options
    D_S_D_S_ Posts: 159
    @MrBanks
  • Options
    Kabam ZibiitKabam Zibiit Posts: 7,033
    Sorry to hear about that, we'll pass this along to the rest of the team.
  • Options
    Kabam ZibiitKabam Zibiit Posts: 7,033
    Would you be able to let us know what the name of your account is? You can send us a private message if you'd prefer.
  • Options
    D_S_D_S_ Posts: 159
    DS BangBang @""Kabam Zibiit"
  • Options
    D_S_D_S_ Posts: 159
    @Kabam Zibiit
  • Options
    D_S_D_S_ Posts: 159
    Anything on this?
  • Options
    D_S_D_S_ Posts: 159
    Seems to be fixed! Thank you!
  • Options
    Kabam ZibiitKabam Zibiit Posts: 7,033
    Glad to hear it! If it comes back up, feel free to let us know.
  • Options
    D_S_D_S_ Posts: 159
    Will do!
  • Options
    D_S_D_S_ Posts: 159
    @Kabam Zibiit this issue is back
  • Options
    D_S_D_S_ Posts: 159
    And it won't let me sign into the beta
  • Options
    Manup456Manup456 Posts: 887 ★★★★
    I have this same issue and it started today
  • Options
    D_S_D_S_ Posts: 159
    So I just don't get to do the Map 7 Beta now because of some bug you guys made? This is so extremely UNFAIR
  • Options
    crogscrogs Posts: 764 ★★★
    Kabam Zibiit wrote: »
    Would you be able to let us know what the name of your account is? You can send us a private message if you'd prefer.

    I can't stay in my 2nd account either. I don't log out, just close the game. I log back in and it takes me to my main account (associated with google play). It's annoying as hell as I have two devices I use, and I have to take the time to log into my main account, log out, log in to my 2nd account then log in to the first in the other account. It's annoying and time consuming. It didn't used to be this way. Last two updates have really screwed with logging in and out. Why doesn't it stay on the account you were in last? At least the one that's not associated with Google play. It always logs into that one. Doesn't make sense.
  • Options
    ZacPattyZacPatty Posts: 1
    D_S_ said:

    Every time I log on it sighns me out of my kabam account and goes to another account. I believe this may be because of the map 7 Beta testing and it's a bug! I hate it! Makes me log into my kabam account every time I get on the game

    This happens to me as well. Can someone please help and fix it
  • Options
    StingerbkStingerbk Posts: 160 ★★
    Well mine is actually different, most times the game logs Me into a brand new account I didn't ask for or want anything with, I have to close and open it again to get logged into main
  • Options
    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hi,

    For help with your account, please reach out to our support team by going to the gear icon in game and choosing the "Support" link.
This discussion has been closed.