**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Game Down 03/05 [Merged Threads]

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Comments

  • Eugene_VirtuosoEugene_Virtuoso Posts: 337

    Hey All,

    We're currently working with our partners to correct an outage. We are working to get this fixed as soon as we possibly can. We are very sorry for this extended downtime. We will update you all as we have more information

    We would prefer compensation not an update on information, Thank you very much.
  • Doomsfist79Doomsfist79 Posts: 922 ★★★
    That's a shame..
  • PFunkPFunk Posts: 111
    Kabam should just not count this war for the season for everyone(fair across the board), and just extend the season by 1 war. Also 30 min timers would be nice...
  • muddy17muddy17 Posts: 225
    Kabam is good at pausing aw and aq stop whining and deal with it.. this ain’t our first rodeo.. can’t beleive some of y’all thinks Kabam does this on purpose shame on yall
  • JaaonArmfieldJaaonArmfield Posts: 63
    We lost War that would have won if could have logged in to kill out last 2 nodes. And it cost over 71,000 points that is huge when only running 1 BG. And I doubt there is any type of compensation for this except losing alliances getting to win and winning alliances getting to lose. I guarantee we would have won. Like a lot of other alliances we wait until the last hour to finish it off but not givin that chance today.

    I’m just curious if you’re going to try to make up for this, or if you just delete post and say too bad like usually do.

    j
  • NinjaWarrior99NinjaWarrior99 Posts: 340

    Hey All,

    We're currently working with our partners to correct an outage. We are working to get this fixed as soon as we possibly can. We are very sorry for this extended downtime. We will update you all as we have more information

    every time the contest breaks for an hour, why not stop the clocks on AQ and AW for that hour so everyone can finish when the game gets fixed?
  • Animejay70Animejay70 Posts: 400 ★★★

    Fight earlier. Don’t die as much, outages suck and are beyond anyone’s control. Alliances leaving wars to the last hour is controllable.

    Dude. Sometimes that isn't possible due to matchmaking times and attack start times.

    We got lucky in that we finished both earlier, but a little earlier and we'd be screwed as well.
  • Goken2345Goken2345 Posts: 621 ★★
    PFunk said:

    Kabam should just not count this war for the season for everyone(fair across the board), and just extend the season by 1 war. Also 30 min timers would be nice...

    That's fair for everyone that lost because of that but not fair for everyone that won the war fair and square.
  • GoofballanatotGoofballanatot Posts: 125
    The game went down at the end of the AQ and Aw andwe as well as some alliances were making a push this **** from you guys at Kabam.now we are going to lose out on reward for not only now but for the season and AQ end rewards. Bad timing for alliances and Perfect timing for Kabam right.
  • Hey All,

    We're currently working with our partners to correct an outage. We are working to get this fixed as soon as we possibly can. We are very sorry for this extended downtime. We will update you all as we have more information

    Well that doesn't help us finish AQ! We currently have 7 minutes left to take out last node and boss, literally a 5 minute job but not looking like we'll get the chance! We should have had a nice comfortable hour+ to get it done! Thanks Kabam!!
  • Thecrusher_9756Thecrusher_9756 Posts: 772 ★★★

    Fight earlier. Don’t die as much, outages suck and are beyond anyone’s control. Alliances leaving wars to the last hour is controllable.

    This isn’t as reasonable as it sounds. Especially after they introduced the new system where we can’t choose when we start wars anymore... some people may just be waking up just before the end of war. Attack phase is meant to be 24 hours, it shouldn’t matter if you complete it after 12 hours or 23...
  • BrandoniusBrandonius Posts: 292

    Fight earlier. Don’t die as much, outages suck and are beyond anyone’s control. Alliances leaving wars to the last hour is controllable.

    Dude. Sometimes that isn't possible due to matchmaking times and attack start times.

    We got lucky in that we finished both earlier, but a little earlier and we'd be screwed as well.
    I get it but everyone has roughly the same 24hr time period. Ask anyone in my BG how much I push to get moving. There are reasons aside from my charming disposition
  • BrainimpacterBrainimpacter Posts: 578 ★★★
    edited March 2019
    What will happen for alliances that had not took bosses in AQ or AW before game went down but were waiting to do so? It’s now going to be expired by the time they get game back up
  • TotalMonster109TotalMonster109 Posts: 57
    Lost AQ just needed to explore 1% if 1 person had of moved we would have been able to fully explore but no one could log on because emergency maintenance. thank you Kabam you never seem to disappoint 👍
  • GoofballanatotGoofballanatot Posts: 125
    The game went down at the end of the AQ and Aw andwe as well as some alliances were making a push this **** from you guys at Kabam.now we are going to lose out on reward for not only now but for the season and AQ end rewards. Bad timing for alliances and Perfect timing for Kabam right.
  • Wiredawg1Wiredawg1 Posts: 504 ★★★★
    So now that game down at start of aq....you going to give us 30 min timers now. As this does mess up day 5 for a lot of alliances
  • MudDragonMudDragon Posts: 10

    Fight earlier. Don’t die as much, outages suck and are beyond anyone’s control. Alliances leaving wars to the last hour is controllable.

    Don't blame the customer for trying to accomplish the task during the time that was given to them.
  • IsItthoughIsItthough Posts: 254 ★★
    Dezz_1 said:

    What is going to happen when the war ends and and we won't be able to finish because of this outage?

    Depending on your ranking, you'll either drop or get magic points from Kabam.
  • cowgirlup80cowgirlup80 Posts: 111
    This is part of the reason why most people were against your BS new AW matchmaking system. Why do y'all feel the need to keep changing the game and taking control away from the players instead of fixing your busted ass game?!?! What happened today with this "emergency maintenance" needs to stop! Not that y'all will listen because y'all simply don't give a ****!
  • BrandoniusBrandonius Posts: 292
    MudDragon said:

    Fight earlier. Don’t die as much, outages suck and are beyond anyone’s control. Alliances leaving wars to the last hour is controllable.

    Don't blame the customer for trying to accomplish the task during the time that was given to them.
    Is the game going down a new thing? Not to my recollection.

  • Pseudo53Pseudo53 Posts: 9
    @Kabam Miike Its not new thing. Every second day same issue.. Some members got stuck in story quest.. few in AW exploration. This outage has become very common. Please try to fix the bugs
  • Surfin_silverSurfin_silver Posts: 23
    Wahyau said:

    Hey All,

    We're currently working with our partners to correct an outage. We are working to get this fixed as soon as we possibly can. We are very sorry for this extended downtime. We will update you all as we have more information

    You're not addressing how this has affected everyone in the closing hours of war and aq. We don't care what you do with your partners. Shouldn't you be testing before trying anything new? The load on your servers???
    Give them time to fix it and stop whining

  • Shawnp77Shawnp77 Posts: 6
    What about the crashing it's getting really bad, over 30 times in the last 2 days. It's happening to multiple people in my alliance
  • Liss_Bliss_Liss_Bliss_ Posts: 1,779 ★★★★★
    Let them fix the issue first then discuss course of action. Everyone demanding compensation before an issue is fixed is just childish. Seriously if they said anything about compensation and then we have longer downtime people will QQ even more.

    Let them get this issue fixed and then they will look st how this affected everyone.
  • jrkst34jrkst34 Posts: 16
    Guys don't be ridiculous, Kabam doesn't need to "buy new servers", they certainly use cloud servers like the rest of the modern world. They said they are working with their partners to fix it...that's the cloud service. SMH...
  • Abeljay1Abeljay1 Posts: 1
    Whack lost cause of server
  • SnizzbarSnizzbar Posts: 2,142 ★★★★★
    Is it up for anyone else? I can get in, but I'm in New Zealand so probably on different servers
This discussion has been closed.