**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Gifting Badge Discussion [Merged Threads]
This discussion has been closed.
Comments
I love this game and want it to succeed for years down the road, but you're making it difficult to stay.
(This comment isn't to mrmcsexy, but to Kabam, just using the comment as placeholder)
If yes, 300 units is a nice compensation in the short term and we can look forward to gifting in the future.
If No, A full refund should be provided to those who purchased the gifting badge since what they purchased is no longer being provided. Or something of equal value at the very least.
I'm sure in the subtext somewhere Kabam has the right to just take everything back and we can't do anything about it. I doubt anyone has actually read the Terms before posting on this thread, I know I haven't. I'll just have to hope instead of being dirtbags Kabam will actually try to do right by the customer.
I've seen countless people comment that they expect to see a refund of 850 units instead of the 300 given. Instead of Kabam deliberating in a meeting how much of the 850 units was spent for the Gifting Badge, couldn't they have just made a decision in good faith to just send anyone with a gifting badge 850 units until they figure this out? Is that extra 550 units going to upset the economy of the game? It would have certainly cut the number of complaints by about 50%. Is saving that digital currency really worth upsetting so many players?
Has anyone making the calls at HQ ever worked a day of Customer Service in their life?
I take that back. What it proves is that the community is vile. We are all up in arms about the value and not looking at the bigger picture. Yes I agree the compensation we got sucks, but comments like this do nothing.
It was necessary. If anyone is to be blamed, it's the ones who ruined it for everyone.
What is strange to me is why has this never been adressed by the game team..people have done this since the introduction of the gifting badge, but now that act 6 just dropped, people are using this for potions and reffils, spending less money, and out off knowhere kabam realises that they are losing amount of cash, making them mad.
Kabam should really reconsider how they are treating their costumers..
And not even the 30$ the costumers spent was refunded.