**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Incorrect season leaderboard points awarded to top alliance ?

HulksmasshhHulksmasshh Posts: 742 ★★★


Just want to bring attention to a scoring error, it should be impossible to have scored 5,699,400 points within 3 wars. I've blanked out the alliances to not call anyone out, but this is also public info that can be seen on the alliance war leaderboard page. Is this a case of double season points awarded? I've also heard it may be a case of alliance war matching error, where the top alliance was given 3 BYE weeks in a row. @Kabam Zibiit @Kabam Vydious at the very least would you agree something is not right here.
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Comments

  • xNigxNig Posts: 7,221 ★★★★★
    Just curious..

    How does an alliance score 5.7m for Seasons when the max score in theory is

    200k per war x 3 wars x 7 (multiplier) = 4.3m

    Any suggestions?
  • MICTUCMICTUC Posts: 7
    it's very easy to explain this alliance gets along with the opponent so that the other does not make any move in the offensive phase. I do not know if they get a money or something else, but without a doubt, the opponent did not make any move. In this way, they gain 270 k points for war.
  • Denta89Denta89 Posts: 74
    Its a bug, they got Double Points from a war, so Kabam have to fix this. Its not a new bug
  • HulksmasshhHulksmasshh Posts: 742 ★★★
    Apparently it’s because their war rating is so high that the matchmaking system is not finding them a match and giving them a bye. They’ve had 3 byes this week but are keeping quiet cause they’re dirty **** lol.
  • HanzumHanzum Posts: 15
    We just making things up now? Still didn’t explain that low war rating all mighty Hulk
  • shortpkershortpker Posts: 72

    Apparently it’s because their war rating is so high that the matchmaking system is not finding them a match and giving them a bye. They’ve had 3 byes this week but are keeping quiet cause they’re dirty **** lol.

    Tanking isn’t dirty? Keep crying kiddo

  • HulksmasshhHulksmasshh Posts: 742 ★★★
    LOL I have offended some people. Well just a very small group whom this thread is addressing. There may be a bug with the matchmaking system that’s giving out BYEs to the top alliance because their war rating is so much higher than the 2nd highest. It’s true that BYEs are only supposed to be given to low alliances who couldn’t find a match, which is why this could be a major bug. Kabam knows they truth and can see into it, everyone just needs to open tickets on the issue.

    At the end of the day, the points scored by the #1 alliance are higher than what’s actually possible so there is definitely some bug going on. It could be the double point bug from before but I don’t see any other alliances awarded twice. Judging by the responses from offended individuals, something is going on that they’d rather hide.
  • shortpkershortpker Posts: 72

    LOL I have offended some people. Well just a very small group whom this thread is addressing. There may be a bug with the matchmaking system that’s giving out BYEs to the top alliance because their war rating is so much higher than the 2nd highest. It’s true that BYEs are only supposed to be given to low alliances who couldn’t find a match, which is why this could be a major bug. Kabam knows they truth and can see into it, everyone just needs to open tickets on the issue.

    At the end of the day, the points scored by the #1 alliance are higher than what’s actually possible so there is definitely some bug going on. It could be the double point bug from before but I don’t see any other alliances awarded twice. Judging by the responses from offended individuals, something is going on that they’d rather hide.

    Who’s offended? You seem to be clueless though. I especially enjoy your thread on whining about maps getting harder. Must be a lane 10 hero :)
  • Vegeta_Vegeta_ Posts: 3
    Can we not turn this into a **** slinging contest, thanks.
  • HulksmasshhHulksmasshh Posts: 742 ★★★
    shortpker said:

    LOL I have offended some people. Well just a very small group whom this thread is addressing. There may be a bug with the matchmaking system that’s giving out BYEs to the top alliance because their war rating is so much higher than the 2nd highest. It’s true that BYEs are only supposed to be given to low alliances who couldn’t find a match, which is why this could be a major bug. Kabam knows they truth and can see into it, everyone just needs to open tickets on the issue.

    At the end of the day, the points scored by the #1 alliance are higher than what’s actually possible so there is definitely some bug going on. It could be the double point bug from before but I don’t see any other alliances awarded twice. Judging by the responses from offended individuals, something is going on that they’d rather hide.

    Who’s offended? You seem to be clueless though. I especially enjoy your thread on whining about maps getting harder. Must be a lane 10 hero :)
    Judging by how you try going straight to personal attacks and not a mention on the points bug, clearly you.
  • shortpkershortpker Posts: 72

    shortpker said:

    LOL I have offended some people. Well just a very small group whom this thread is addressing. There may be a bug with the matchmaking system that’s giving out BYEs to the top alliance because their war rating is so much higher than the 2nd highest. It’s true that BYEs are only supposed to be given to low alliances who couldn’t find a match, which is why this could be a major bug. Kabam knows they truth and can see into it, everyone just needs to open tickets on the issue.

    At the end of the day, the points scored by the #1 alliance are higher than what’s actually possible so there is definitely some bug going on. It could be the double point bug from before but I don’t see any other alliances awarded twice. Judging by the responses from offended individuals, something is going on that they’d rather hide.

    Who’s offended? You seem to be clueless though. I especially enjoy your thread on whining about maps getting harder. Must be a lane 10 hero :)
    Judging by how you try going straight to personal attacks and not a mention on the points bug, clearly you.
    You got a terrible taste of judgment. Clearly you are clueless on what you are talking about. I’m highly entertained by you thinking it’s a point bug.
  • HulksmasshhHulksmasshh Posts: 742 ★★★


    This is the current alliance war leaderboard. Not calling out any alliance, but it’s actually impossible for rank 1 to have that many points within 3 wars. There’s your point bug.
  • shortpkershortpker Posts: 72
    Have you ever received a bye? You seem to be an expert on how it works. /sarcasm
  • Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hello all!

    We are looking into this scoring issue right now and will ensure the scoring is correct and will work to resolve the underlying issue that caused it to happen. Thank you for your understanding as we investigate the issue.
  • xNigxNig Posts: 7,221 ★★★★★
    No flaming here guys. Just trying to raise an issue that will be less and less obvious to spot once more wars get underway.
  • Markjv81Markjv81 Posts: 1,003 ★★★★

  • SparkAlotSparkAlot Posts: 957 ★★★★
    Doesn't seem very fair Kabam...

    https://www.youtube.com/watch?v=g1W1Bg1dl-M
  • SummonerNRSummonerNR Posts: 10,420 Guardian
    Notwithstanding any problem with receiving a BYE up at the top of the brackets that still might be happening, or whether a BYE gives them “extra” points for treating them as defenders remaining on map or not...
    After latest wars ended the top team still only shows as 5.699m, not to far above next team now that that other 2nd team has now finished their “Live” war.

    So I would theorize that a team with a BYE gets their points for the Win right away when wars otherwise normally start (and the mailed rewards too, as for why video shows apparent double mail rewards on same day).

    So during the whole 2 days of war, Leaderboard was probably showing their default BYE win points all that time, while others actually have to play their wars before their points show up on Leaderboard. Same for mail rewards, 1st set of 3 mails probably was from previous war, and then they get their BYE rewards in mail several hours later once Matchmaking for new war ended and granted them a BYE. So probably was not actual double rewards.
  • LeNoirFaineantLeNoirFaineant Posts: 8,638 ★★★★★

    Hello all!

    We are looking into this scoring issue right now and will ensure the scoring is correct and will work to resolve the underlying issue that caused it to happen. Thank you for your understanding as we investigate the issue.

    The scoring is correct if you are giving them a bye with the maximum points, even though it was announced that only bottom tier alliances would get byes. Matchmaking failed to give us a match a few seasons ago and we dropped down way down in gold. Finished in Plat 3 with no chance to get higher. Apparently the new system is to hand the top spot in Master to an alliance without even having them fight lol. Nice work if you can get it.
  • shortpkershortpker Posts: 72

    Hello all!

    We are looking into this scoring issue right now and will ensure the scoring is correct and will work to resolve the underlying issue that caused it to happen. Thank you for your understanding as we investigate the issue.

    The scoring is correct if you are giving them a bye with the maximum points, even though it was announced that only bottom tier alliances would get byes. Matchmaking failed to give us a match a few seasons ago and we dropped down way down in gold. Finished in Plat 3 with no chance to get higher. Apparently the new system is to hand the top spot in Master to an alliance without even having them fight lol. Nice work if you can get it.
    Mng is also 500 points or so ahead of next alliance. Maybe alliances should stop tanking? Food for thought.
  • LeNoirFaineantLeNoirFaineant Posts: 8,638 ★★★★★
    shortpker said:

    Hello all!

    We are looking into this scoring issue right now and will ensure the scoring is correct and will work to resolve the underlying issue that caused it to happen. Thank you for your understanding as we investigate the issue.

    The scoring is correct if you are giving them a bye with the maximum points, even though it was announced that only bottom tier alliances would get byes. Matchmaking failed to give us a match a few seasons ago and we dropped down way down in gold. Finished in Plat 3 with no chance to get higher. Apparently the new system is to hand the top spot in Master to an alliance without even having them fight lol. Nice work if you can get it.
    Mng is also 500 points or so ahead of next alliance. Maybe alliances should stop tanking? Food for thought.
    If Kabam could put a stop to tanking, shell swapping and all war manipulation that would be fantastic. Not sure what that has to do with being awarded a bye when we were told that could only happen in the bottom tiers, but I don't disagree.
  • It's an obvious failure of the matchmaking system. They've stated byes are for certain tiers only, and the bye part will get fixed. Idk how you fix the points tho tbh. Doubtful there will be a solution that makes everyone happy. Still, can't just zap away all those points bc it's not that alli's fault it happened... And can't really let em keep all those points either (imo).

    Pointing fingers and talking about tanking really doesn't make any sense tho. That alliance didn't seem to do anything wrong and the war rating of other alliances really doesn't have anything to do with matchmaking screwing up. *shrugs*
  • Ultra8529Ultra8529 Posts: 526 ★★★
    Bye shouldn't be giving points equivalent to having so many defenders left up. Should just be awarding points on the basis of 100% exploration and win bonus, and that is it.

    This just shows matchmaking is entirely broken. Top allies are getting byes while bottom allies are getting disproportionate match ups. This is the 3rd war in a row my ally has been matched against someone 100 war rating above us.
  • Markjv81Markjv81 Posts: 1,003 ★★★★

    Hello all!

    We are looking into this scoring issue right now and will ensure the scoring is correct and will work to resolve the underlying issue that caused it to happen. Thank you for your understanding as we investigate the issue.

    The scoring is correct if you are giving them a bye with the maximum points, even though it was announced that only bottom tier alliances would get byes. Matchmaking failed to give us a match a few seasons ago and we dropped down way down in gold. Finished in Plat 3 with no chance to get higher. Apparently the new system is to hand the top spot in Master to an alliance without even having them fight lol. Nice work if you can get it.
    The scoring isn’t correct, the score they got for the bye wars was 209,000 so even if they got that for 3 wars the max score is 4,389,000.
  • RektorRektor Posts: 678 ★★★
    edited May 2019
    Markjv81 said:

    Hello all!

    We are looking into this scoring issue right now and will ensure the scoring is correct and will work to resolve the underlying issue that caused it to happen. Thank you for your understanding as we investigate the issue.

    The scoring is correct if you are giving them a bye with the maximum points, even though it was announced that only bottom tier alliances would get byes. Matchmaking failed to give us a match a few seasons ago and we dropped down way down in gold. Finished in Plat 3 with no chance to get higher. Apparently the new system is to hand the top spot in Master to an alliance without even having them fight lol. Nice work if you can get it.
    The scoring isn’t correct, the score they got for the bye wars was 209,000 so even if they got that for 3 wars the max score is 4,389,000.
  • SummonerNRSummonerNR Posts: 10,420 Guardian
    Markjv81 said:


    The scoring isn’t correct, the score they got for the bye wars was 209,000 so even if they got that for 3 wars the max score is 4,389,000.

    Did you see my note earlier ? I believe it awarded them their BYE points for the 4th war right away as the BYE started (not sure if it was before or after Defense Placement was complete, probably after Defense) compared to all other allys having to actually play their war over the course of those next 1-2 days before those other allys (all other allys really) got their points.

    So looking at Leaderboard at a time that a top team is having a BYE is like comparing apples and oranges. Once the 4th wars ended, everyone else caught up (almost) to that top team as far as overall points. And the points are comparable (at least until next Matchmaking is complete, and “IF” another team gets a BYE again, and so gets points immediately again).
  • SummonerNRSummonerNR Posts: 10,420 Guardian
    The 2 Issues would be (1) why was a team other than the very lowest in each 1/2/3 Group bracket getting a BYE. And (2), if indeed they are awarded points for Defenders Remaining, that would seem to be unfair. After all, they are getting full Attack Bonus points automatically, it would make sense to assume the “missing” team would have taken out all of the defenders of the team in question too.
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