Compensation for the Issues that we experienced on November 8th and the rewards that were unable to be claimed due to those issues are being sent out via in-game mail on November 15. Alliance War season rewards will be sent out on approximately November 20. Leaving your Alliance prior to this will result in missing out on your season rewards.
With the game moving towards champion restrictions, are there any plans to change normal crystals?
Newer content has been pushing having specific champions or specific classes at high-rarity levels. Variant 1 has class restrictions, Variant 2 has global nodes that greatly enhance certain champions, and Act 6 has rarity restrictions. This new trend decreases the likelihood that players are able to complete difficult content until they possess the correct champions. Given that, are there any plans to change how champions are awarded via standard and featured crystals that are not purchased directly with currency? Specifically meaning crystals such as 5* shard crystal.