Can't Open Arena Crystals [Merged Threads]

Whowasthatmaskedman · June 2019

The banner alert says we can still open crystals. I beg to differ.

theMercenary · June 2019

“..Still able to be opened..”

Can’t even open my arena crystals?

vertiGo · June 2019

+1 For uncollected arena crystals. Tried a few minutes ago and got the same message

theMercenary · June 2019

vertiGo said:
+1 For uncollected arena crystals. Tried a few minutes ago and got the same message

Rest are opening but these aren’t

borntohula · June 2019

Same thing. Same crystals. Not opening anything else unless it's confirmed to be fixed. Better safe than sorry.

BK_AVENGER · June 2019

Having the same issue. 5 uncollected arena Crystal's that won't open.

Correlia · June 2019

I'm having the same problem, but it seems to only be Greater Arena Crystals.

Kabam Lyra · June 2019

The crystals have been returned to their correct tabs. Does this error still occur after the fix to the crystals tabs?

James_1681 · June 2019

Everytime I try to open the crystal I get an error message. Please see video below

James_1681 · June 2019

Ps I've already tried restarting numerous times

Kabam Lyra · June 2019

Thanks for the info. We are looking into this now!

SknZn · June 2019

Anyone?

Kabam Miike · June 2019

Not just you! We're looking into this right now.

borntohula · June 2019

Kabam Lyra said:
The crystals have been returned to their correct tabs. Does this error still occur after the fix to the crystals tabs?

I have none left to open. The bug ate all the battlechips. Not gonna experiment with other crystals, if you don't mind.

SknZn · June 2019

Kabam Miike said:
Not just you! We're looking into this right now.

Alright tnx for quick answer

Icejr · June 2019

6 Star Icon Missing Too
Device : Iphone 7 letest farmware
@Kabam Miike
@Kabam Vydious

RockyB239 · June 2019

I'm still not able to open UC Arena Crystals

Whowasthatmaskedman · June 2019

It's fixed.

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