Synergy bug in LOL after 14.1 update [Under Investigation]

Shoaib16 · 2017-08-02T20:00:28+00:00

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Shoaib16

Synergy isn't working after the update..I'm currently in LOL and my Starlord's attack isn't increased. I am using attack synergy team.. Please fix that issue..

Comments

Qwerty

Dob1616 wrote: »

Am I the only one not fixed? Still can barely break 150 hits b4 the 2nd enrage timer ends

it's fixed for me, what's your SL attack number

Dob1616

My SL is 5*, r4, sig 104 with 3 attack synergies added with the team I'm using and the timer is still acting like I'm using a 4*.

Dob1616

Ok I just checked again right now and everything seems to be working fine now. Thx

IronicFist

That's great news. That takes care of the guys who stayed put. Now we just need a remedy for those who quit out or powered through...

@Kabam Wolf any news?

Daveeng

Yes please

Kojeg

@Kabam Wolf any update m8

Hatshipuh

I wonder too, my ticket regarding this issue has been unanswered for 3 days now....

Hatshipuh

4 days now.

Trumpoot

Mr_Chris wrote: »

Changing that now would create an incredibly unfair gulf between those who have 100% lol and everyone else. That would not be acceptable.

i completely agree with this sentiment, but not sure how this is relevant. what about folks that completed content with perfect block teams? or with BW pre 12.0?

I say this, not to disagree with you, but to express the same frustration. I started playing long before 12.0, but had NONE of the god tier champs until after 12.0

Literally got DS one week before 12.0 and duped him 1 week after.

Not sure how to make that part of the game fair.

Kojeg

@Kabam Miike @Kabam Wolf @Ad0ra_ its one week now..can we get atleast some response here please..

TillerTheKiller

RIP those of you expecting a fast response

IronicFist

TillerTheKiller wrote: »

RIP those of you expecting a fast response

fwiw after a week i think we can replace "fast response" with "any response at all"

Hatshipuh

"Your question has been received. You should expect a response from us within one business day."
Your work hours must suck, apparently your one business day is over 5 days long.

Hatshipuh

Screw being patient, that only gets me a week of no support ticket reply, guess Kabam just wants us to bombard them repeatedly with tickets as that has better chances to get an answer.

IronicFist

Just got a cheerful note from support to let me know the issue is resolved. It's been 9 days. No mention of what can be done for players who pushed through or quit out to unlock teams.

@Kabam Wolf please update us on appropriate redress for impacted players.

Hatshipuh

The reply couldn't be any more generic, they didn't even bother to insert a name...

Hatshipuh

Also both of my tickets regarding different topics got the exact same reply with the exact same wording and the same lack of name at the bottom. So much for a caring support.

IronicFist

12 days and counting...

Hatshipuh

At least someone is looking into this thread from time to time since my last post got deleted without notice.

Arknight

Same issue Happened to me but I completed it using extra units because kabam wasn't replying. Now when I sent ticket they closed it with the same message. When I sent another to ask for compensation they said we can't do that. They can introduce bugs but can't compensate if anyone suffered from it. It took me months to save those units. Kabam doesn't care because I didn't pay for it. If I had bought these from store they would be all around me. It's stupid how they work. We should create another post and ask for compensation.

IronicFist

@Kabam Miike @Ad0ra_ @Kabam Wolf

after the 12.0 debacle i recall a heartfelt post along the lines of "we do care about our players and we're going to do better at showing it."

it's been two weeks, and the players who were impacted by this glitch have been ignored, abandoned, and left to suffer the real and severe consequences of an acknowledged kabam issue with no guidance and no reasonable accommodation.

please help us connect the dots between those words and these actions

Omni

As someone who recently did a path of LOL...people who were affected by this should be compensated in some form or another.

It was bad enough doing it with all the bugs from 14.1, I cant imagine doing it with broken synergies too

Kojeg

@Kabam Miike @Kabam Wolf @Kabam Spice @Kabam Iko @Kabam Valkyrie @Ad0ra_
Anyone to respond to this..whats so hard to just tell the progress.smh...its ridiculous on how you're treating your customers here... i've already rerun LOL complete mine two days ago...still you guys taking all the sweet time to reply to this...are you guys will only reply if there is any boycott going on... we have adrresed our issue in this appropriate channel but ignored..what do you suggest we do next..

Hatshipuh

So when players get an advantage out of your mistakes, they get banned and you comb through every nook and cranny to rectify things, but Kabam can exploit bugs draining the pocket of their customers all they want and don't rectify anything and can't be bothered to post a word.
Yeah I see how you care...

Hatshipuh

Looks like you have to send copy paste tickets regarding this issue to support until they stop replying with copy paste templates.

IronicFist

sure is quiet in here

Hatshipuh

Kabam better make sure it doesn't happen again with the upcoming update...

IronicFist

over a month with no update

@Kabam Wolf when can we expect to hear something?

IronicFist

6 weeks... Keep Hope Alive lol

Kojeg

what still under investigation..lol