**Mastery Loadouts**
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Purchase

gage201205gage201205 Posts: 571 ★★★
in General Discussion
I purchased units and didn't get them your support won't answer me back it's been 3 hours

Comments

  • daveyj_196_daveyj_196_ Posts: 437 ★
    I had the same issue with the daily card. A courteous email to support and they replied they were looking into it, 12 hours later the card was in the account. I sent a thank you email to them and got a pleasant reply. Guess what? Patience and courtesy are free attributes in life. You'll get your units, it just takes time sometimes.
  • SmashCaptainSmashCaptain Posts: 19 ★
    daveyj_196_ said:

    I had the same issue with the daily card. A courteous email to support and they replied they were looking into it, 12 hours later the card was in the account. I sent a thank you email to them and got a pleasant reply. Guess what? Patience and courtesy are free attributes in life. You'll get your units, it just takes time sometimes.


    Why can't I agree with your statement, AND like it, AND mark it as insightful?!
  • TerraTerra Posts: 7,989 ★★★★★
    SmashCaptain said:

    daveyj_196_ said:

    I had the same issue with the daily card. A courteous email to support and they replied they were looking into it, 12 hours later the card was in the account. I sent a thank you email to them and got a pleasant reply. Guess what? Patience and courtesy are free attributes in life. You'll get your units, it just takes time sometimes.


    Why can't I agree with your statement, AND like it, AND mark it as insightful?!
    It's 1 reaction per person. Which I think is a weird limit
  • Kabam ZibiitKabam Zibiit Posts: 7,033
    Hey there, as others have mentioned it can sometimes take time for our Support Team to investigate and get back to you, but you can rest assured that they are looking into your report and will get back to you as soon as they are able.
This discussion has been closed.