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1k 5* shard purchase limit

jnikolas92jnikolas92 Posts: 192 ★★★
in Bugs and Known Issues
Hey @Kabam Miike @Kabam Zibiit,

The purchase limits in the announcement for a Cavalier was 3x 1k 5* shards. In game has it at 1.
Is this correct?

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    SiliyoSiliyo Posts: 1,378 ★★★★★
    I’m a Cavalier. Isn’t the limit supposed to be 3/3 not 1/1?
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Hi! We are working on a fix for this purchase limit issue now.
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    grud9egrud9e Posts: 85 ★
    So the 4* shard to 5* limit is 1. In the sigil announcement, cavalier shows having 3.

    Is this because it's a "free" sigil week?
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    jnikolas92jnikolas92 Posts: 192 ★★★
    edited August 2019
    thanks @Kabam Lyra ! much much appreciated! so far the sigil changes look cool
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    digmeoutdigmeout Posts: 9
    According to the post on the Sigil, this was supposed to be a limit of 3? Is everyone seeing a limit of 1? Is this a bug in the game or a mistake in the original post?

    Thank you!
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    The purchase limits have now been updated.
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    dehmanndehmann Posts: 16 ★
    I bought 1 earlier when it said the limit was only 1. Now my limit says 3, but it has me locked out of buying more.
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    Denta89Denta89 Posts: 74 ★
    Same here, bought 1 and now its 0/3
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    MysterionMysterion Posts: 27 ★
    edited August 2019
    The purchase limit for five-star shards has already been corrected, but it doesn't let me buy the two thousand shards that I had pending
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    Kabam LyraKabam Lyra Posts: 2,936 ★★★
    Denta89 said:

    Same here, bought 1 and now its 0/3

    Sorry for the confusion, again. We are looking at this now.
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    AKTEKAKTEK Posts: 308 ★★

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    AKTEKAKTEK Posts: 308 ★★
    It's saying same to me
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    Kabam VydiousKabam Vydious Posts: 3,598
    We're working on it! Sorry about this, folks!
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    MagMag Posts: 11 ★
    Same, I only got 1/1 and now it says 0/3.
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    CatapoulpeCatapoulpe Posts: 101 ★
    Same for me, I need 1k 5* shards to buy the 11k feature. I hope they fix it soon
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    Dtl7714Dtl7714 Posts: 467 ★★★
    Still broken if you bought it before the first fix. How is that second fix coming along?
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    digmeoutdigmeout Posts: 9
    Fixed now for me, thank you for the quick attention!!!
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    VetVet Posts: 9 ★
    Seems like this likely affected only a few of us as they addressed the error quickly....seems like if support just looked at submitted tickets, they could sort out those who were affected
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    BerenhpBerenhp Posts: 51 ★
    Just for reference the same happened to me. I bought one earlier when it was the max and now it says 0/3.
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