**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options
Comments
First, extending by one day isn't a solution. On one hand, those who didn't have the problem will still get one more day than the others (not that I care that much for the rewards involved but fairness is the point). On the other hand, those who did have the problem and didn't notice it before doing their epic run will still have lost their time and effort for nothing, and more importantly, possibly reroll, mutant boosters and potions maybe.
Second, the problem is on your end, server side, since there was no update of the client app on our devices that I know of or can trace on mine. And also since it worked perfectly well for the first two days, something's not right on your side. You have the code and the knowledge, and hopefully the will to fix this in an appropriate way.
Third, you still haven't adressed the issue with the rerolls expiring far too quickly in the stash, and the clock is ticking out, but in all fairness that's for another (probably burried by now) thread.
Only fair solution as of now : you could check who were impacted, you could check what rewards they got the first two days, you could then send compensation for the third missed day, end of the story.
And yes, patience is running thin as you can see...
I've just completed first path in master sinister labs and it showed me 100% completion and gave no rewards. Here are screenshots:
As can be seen on the second screenshot I only entered once in the labs and master is 100% completed which is impossible
These are opportunities for Kabam to knock it out off the park and show how much they really care about their fans. I have played this game going over 4 years. The major issue is not the bugs, but rather the seriousness in which it appears that Kabam handles these types of issues that benefit them and hurt the player.
As several have said , some players spent on boosts because they didn’t pay attention. Also, we have a few hours before the next reset, and if the problem continues it will only create more friction from the player base. The major ones that are impacted are F2P players that rely on these quests to grind out materials and shards.
I am a spender, so the impact on me is relatively low, but my opinion sides with the F2P and others that were effected (as this issue does impact the broader player base regardless of type of player). I just wish Kabam would respond with the same amount of seriousness as a “game breaking” (the quotes are to stress how it appears that Kabam responds) when the bug benefits the player in any way. It is really sad because the bugs that impact the player are the ones that go the longest way to make those that support Kabam happy and keep them coming back.
Kabam has been doing a great job with the newer champs and some of the advancements for the past 2 years. However, the Customer Support still has a long way and has made the smallest progress. Just my humble opinion. I hope Kabam comes to a resolution soon, but based on historical responses to similar issues in the past I feel my hope would only be in vain.
Extending the event by a day still only puts us behind by a day