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Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
We have not set an end-date for the new period, but we will update this banner when we have more information.
Game is Freezing Up when Transitioning from Tab to Tab (with no self repair observed)
LibertyPrimeV1
Posts: 4,179 ★★★★★
Device and Version: RCA 10 Viking Pro Tablet
Device Operating System: Android 8.1 (Go Edition)
Mobile Carrier: NA
Cellular or WiFi: WiFi
Game Version Installed: 24.2.0 (Latest as of this Post)
Gamemode: When Transitioning Between Gamemodes
Champions Affected: NA
Active Boosts: NA
Description of the Issue: Game freezing up when I try to Transition to another Tab from the AQ Map. The Background is still moving and the Energy Bars+Currency Tabs are still cycling through their Animations like normal, but the game is just stuck on this screen and nothing can be interacted with...
It's happened to me about 7 times now between 2 Accounts when going from the AQ Map to another Tab like Crystals or Home, though it's also happened once when Transitioning from the Crystal Tab to the Champions Tab. Only way to fix it seems to be resetting the app but it only stops it for a few minutes, only just started happening a few hours ago and restarting the Device doesn't help either.
Screenshot or Video:
Device Operating System: Android 8.1 (Go Edition)
Mobile Carrier: NA
Cellular or WiFi: WiFi
Game Version Installed: 24.2.0 (Latest as of this Post)
Gamemode: When Transitioning Between Gamemodes
Champions Affected: NA
Active Boosts: NA
Description of the Issue: Game freezing up when I try to Transition to another Tab from the AQ Map. The Background is still moving and the Energy Bars+Currency Tabs are still cycling through their Animations like normal, but the game is just stuck on this screen and nothing can be interacted with...
It's happened to me about 7 times now between 2 Accounts when going from the AQ Map to another Tab like Crystals or Home, though it's also happened once when Transitioning from the Crystal Tab to the Champions Tab. Only way to fix it seems to be resetting the app but it only stops it for a few minutes, only just started happening a few hours ago and restarting the Device doesn't help either.
Screenshot or Video:
0
Comments
Only affecting team mates using Android so we have like 4 out of our 28 members able to help in the war
Sure hope they look into this soon, I know they can be busy at times but geesh it's been 2 days with not a single word even acknowledging they've seen this Post/Bug...