**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Im being hacked

SnakeJrSnakeJr Posts: 3
in Bugs and Known Issues
I already changed my password like three times so far but I’m still being hacked. Is there a way to change my email ??

Comments

  • Swe_wolfisSwe_wolfis Posts: 390 ★★
    Contact support via in-game or http://kabam.force.com/PKB

    And don't share your account info
  • SpiritOfVengeanceSpiritOfVengeance Posts: 2,353 ★★★★
    People just need your gmail account once for auto login so you most likely gave it at one point.
  • Kabam VydiousKabam Vydious Posts: 3,598
    Hi there!

    There is a way to change your email address! You'll need to do as Swe suggested and contact our support team. In order to change it you'll need to provide the following information for security purposes:

    1) Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2) Last Login Date (approximate within 60 Days)
    3) Your account's name as it is displayed in-game
    4) Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5) New email address you wish to use (make sure that it hasn’t been registered with Kabam)
    6) Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    7) Device and Device OS you were/are playing on
    8) Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)

    To contact support, select the gear icon in the upper left corner of the main screen within the app. From there, scroll to select Support. You can also contact them by clicking HERE.
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