**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

I accidentally returned a $5 purchase from kabam instead of a movie I was trying to return!

MixalisMixalis Posts: 875 ★★★
in General Discussion
I contacted support within a minute of making the mistake, the transaction I'd was next to each other and instead of returning a movie, I returned a mcoc purchase. The support rep said they would have the rep for payments contact at me and no one did and then boom I was banned today!! I told them to correct it and give back the purchase I had made. What is this??? I've been playing playing since 2014 and this is how you treat people over a mistake?

Comments

  • JRock808JRock808 Posts: 1,149 ★★★★
    Banned for returning.a purchase? What customer service!
  • StewmanStewman Posts: 735 ★★★
    Sorry to hear this
  • Kabam VydiousKabam Vydious Posts: 3,598
    Being banned from the game comes with Violations of our TOS not something of a simple mistake as this. Please reach out to our Support Team directly to speak with them about this as we don't discuss actions taken on accounts here on the forums. You can reach them HERE.
This discussion has been closed.