Crystal's are all mixed up

Shinyuu

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TheBestinTuakau

Hopefully not a bug, I like this new order

Darkness275

Yeah, not a fan of this change if it's intentional. There's no reason for it - years of them being in the same order, just to arbitrarily change them (if this was intentional) without warning? If its not intentional, while it may seem mundane, I hope this gets addressed.

The new order also seems to also re-organize itself based off the amount of crystals. Get a random basic arena crystal or maybe a t2 catalyst crystal from challenges/objectives? Your previously empty option will jump to the top! Not a fan. I don't enjoy having my crystal orders change every single time I look at them/open crystals.

SummonerNR

Did you both UPDATE your game to new version yet (problem maybe on non-updated systems ?)
Was a problem with crystal ordering early on, but they said it was fixed sometime thereafter. See existing threads on the subject.

Mine currently starts Glory, Class Cats, Free, .. down to Arena crystals.
And Hero crystal tab have Feature up top followed by PC, 3, 4, 5.. like usual.

Championcritic

If the intention is to show all available crystals at the top I have no complaints with this new system. Beats having to keep travelling down to the crystal you want to open everytime.

Darkness275

Did you both UPDATE your game to new version yet (problem maybe on non-updated systems ?)
Was a problem with crystal ordering early on, but they said it was fixed sometime thereafter. See existing threads on the subject.

Mine currently starts Glory, Class Cats, Free, .. down to Arena crystals.
And Hero crystal tab have Feature up top followed by PC, 3, 4, 5.. like usual.

Yes, updated. Still this messed up order.

Currently 3-5 and then 3-4 Masacre.
5 Star Awakening
T4CC
T3CC
War Victor
T4CC Fragment
4 Star Sig Stone
Greater Arena
Greater Glory
War Challenger
T2 CC Frag
T3 CC Frag
Alliance
Glory
War Victor
PHC
Greater Gold
Uncollected Gold
Gold
Quest
Arena Boost
Map 5 Quest
Map 6 Quest
War Victor
4*
Cav Daily
Cav Free
Grandmaster
Cav
Uncollected Arena
Arena

It re-organizes whenever I open or gain crystals.

If the intention is to show all available crystals at the top I have no complaints with this new system. Beats having to keep travelling down to the crystal you want to open everytime.

Except if you hold on to crystals, it doesn't bring available crystals to the top, because all your crystals are available, so it just arbitrarily re-organizes everything.

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Lestat2499

This new order really sucks. Been used to the normal order. If this was intentional. Please add a filter so we can put it back. Or change the order to what we want to see.

Starhawk

the new ordering is horrible. I now have to scroll pretty far down to get the daily and 4 hour crystals. i'm not sure who thought this would be a good addition. Maybe it is time to add the option to change ordering at the top of the tab and save the setting so that it is always ordered the way the user wants it going forward.

SummonerNR

What now ?? At first, even after Updating, my Crystals were still always showing how they always had (even though others posting here had a new/different order).
And that was still true earlier today as well.

But this evening, they have become all messed up just like everyone else was seeing yesterday.

So was there a recently pushed “fix” today ?? And is the “fix” to actually make the new order be the correct order now for everyone (instead of how it always had been) ??

SummonerNR

another issue ...
From HOME screen, if you do your CLAIM of the Daily (orange) and Free (green) crystals from there..
Used to be if both were ready to be claimed, the orange daily would get claimed first, and so when you saw it was orange you would know to check if CLAIM was still enabled (to claim the greed 4-hr one).

Tonight the green one got claimed first, and so I normally would not have even thought to look at that spot again to see of CLAIM was still ready (it was still CLAIM, and the orange was then claimed, out of order from how it has always been).

(FYI, from looking at crystals screen right beforehand, I had seen that both were ready to claim. So it wasn’t a rare timing issue where orange just happened to become ready right after claiming the green).

TheBestinTuakau

another issue ...
From HOME screen, if you do your CLAIM of the Daily (orange) and Free (green) crystals from there..
Used to be if both were ready to be claimed, the orange daily would get claimed first, and so when you saw it was orange you would know to check if CLAIM was still enabled (to claim the greed 4-hr one).

Tonight the green one got claimed first, and so I normally would not have even thought to look at that spot again to see of CLAIM was still ready (it was still CLAIM, and the orange was then claimed, out of order from how it has always been).

(FYI, from looking at crystals screen right beforehand, I had seen that both were ready to claim. So it wasn’t a rare timing issue where orange just happened to become ready right after claiming the green).

I've missed like 2 daily crystals from this

Silver_Saga

It looks like the order is completely random, or at least non sensical. Everything is mixed up, my max sig abilities crustals are not even together anymore...

Kabam you must be aware of this by now, any word ?

SummonerNR

Also depends now on whether, and how much, you have any of the crystals.

So long as you have full Solo crystals they appear on top of the 3x1 T4CC trade in's. But if you open say the Lesser Solos that you have fully formed, leaving only lots of Lesser Shards, that one will then fall into the middle of the T4CC Trade-in's (not even at the end of them, but sticks the Lesser solo in the middle of those 6 trade-in's) ???

Kabam Zibiit

Hey there, the team is taking a look into this.

SummonerNR

This morning Crystal Order for Crystal Shards and Solo vs Trade-In T4CC seems to have gone back to normal.
Even home screen order of claiming orange Daily and then green Free crystals is back to orange then green.

Is this the same for everyone now ??

KABAM, did you actually push out a fix ?

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Silver_Saga

That's weird : yesterday it was fine again but today it's all mixed up.

SummonerNR

KABAM.. Any update on this yet during the several days since last mentioned you'd have the team take a look ??

Today is messed up again, seems to go back-n-forth every so often as to whether messed up or normal like before.

Easiest to look at is the order of Shards tab, and the 3rd tab with Solo and T4CC Conversions (when you have 0 fully formed Solo crystals of either type).

Kabam Zibiit

The team is still looking into this issue. As soon as we have more information to share, we'll let everyone know.

Bennyx913

Kabam you must be aware of this by now, any word ?

Aware but not saying anything else.
I have 3 accounts. And they randomly switch around from being in order to totally messed up. And all 3 accounts in diff order like pics above.
Eg phc at the bottom on 1 account up top on another account

SummonerNR

Crystal Order problem still listed as “Under Investigation” in last month's Known Issues, and still out of order with January update.

KABAM, any news if developers have made any headway in determining what is wrong, and possible timeframe for fix ??

SummonerNR

APRIL UPDATE... FINALLY FIXED 😀😀

Solo Crystals now back at top whether or not you have any Full Solo Crystals formed.
Hero Shard Crystals appear in consistent order again.
Claiming DAILY vs 4-Hr FREE from Home Screen now back to doing Daily first and then Free.

and Other Crystals.... (well may be back to a consistent order, although one could argue that the order needs a little tweaking to more consistently have similar crystals grouped all together, mainly the variety of Class Cat Frag and Full crystals). (but same could be said of the variety of Potions in Inventory screen too).

Silver_Saga

Nope... still not fixed. It was the last couple of days indeed, but it's all mixed up again.

SummonerNR

Did this get BROKEN again after the Hulkbuster Beta went live (or tried to go live) ?

Ordering was good UNTIL EARLIER TODAY (Monday the 6th).

Now order MIXED UP AGAIN (without a fully formed/whole Solo Crystal available, the Solo Frags are mixed down further below within the T4CC swap ones, and Basic 5*/6* back incorrectly above PC/3*/4*). Also the Free (Green) got Claimed before the Daily (orange) again (out of order).

See other reference to some Mastery Descriptions reverting as well today, probably at same time Crystals got mixed up again.