**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Got Very big problem Kabam and its your problem...

MiStaLovaMiStaLova Posts: 942 ★★★
in Bugs and Known Issues



I want use for him 2015 gem, but kabam says nah you dont just use 2016 gem 🤣😅🤣😅🤗😁

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    JagtittarJagtittar Posts: 18 ★
    Get help from support if you can. They'll ask irritating questions until you give up, but hey give it a try
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    MiStaLovaMiStaLova Posts: 942 ★★★
    Nope ill wait for Old man Logan and rank him and then cyclops it will bee faster haha
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    AzKicker316AzKicker316 Posts: 2,267 ★★★★★
    I had that exact same problem when I wanted to use 2015 gem on SL. I contacted support and they helped me relatively quickly.
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    Duke_SilverDuke_Silver Posts: 2,421 ★★★★
    Yeah if it’s important to you then definitely contact support. I had a mystic rank up gem expiring in 24 hours (that I couldn’t use since it wasn’t 2015) and they managed to fix everything up really well.
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    Chacha888Chacha888 Posts: 44 ★
    Just use the 2016 gem and contact support immediately. They will refund the gold, remove the 2015 gem and restore the 2016 gem relative fast, within 24 hrs iirc.


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    Kabam MiikeKabam Miike Posts: 8,215
    This is a bug that will be fixed in the next release.
This discussion has been closed.