Hey there, we tried to push a fix for this, can you make sure to restart your game and let us know if the issue is still occurring? Could you also let us know what device and OS version you're using, for those who haven't included that info yet?
Can confirm. Was able to add spider-ham to quest team and run one uc event quest map. Used him for all fights. No problems aside from the new-normal amount jittery graphics and missed inputs.
iPhone 8; latest iOS. Currently mobile (AT&T); will try WiFi when I get home & report back
Home on WiFi now. Restarted game. Tried to play uc event quest again (spider-ham already part of team from prior test). Game crashed at the select team screen, before the models loaded (same behavior as prior to your bugfix).
Hey there, we tried to push a fix for this, can you make sure to restart your game and let us know if the issue is still occurring? Could you also let us know what device and OS version you're using, for those who haven't included that info yet?
Hey there, we tried to push a fix for this, can you make sure to restart your game and let us know if the issue is still occurring? Could you also let us know what device and OS version you're using, for those who haven't included that info yet?
Can confirm. Was able to add spider-ham to quest team and run one uc event quest map. Used him for all fights. No problems aside from the new-normal amount jittery graphics and missed inputs.
iPhone 8; latest iOS. Currently mobile (AT&T); will try WiFi when I get home & report back
Home on WiFi now. Restarted game. Tried to play uc event quest again (spider-ham already part of team from prior test). Game crashed at the select team screen, before the models loaded (same behavior as prior to your bugfix).
Turned off WiFi. Restarts game. Started EQ with spider-ham on team. SUCCESS.
Turned WiFi back on after a few fights in EQ. Finished EQ using spider-ham. SUCCESS.
Returned to main page. Navigated back to EQ. Started EQ (on WiFi still, with spider-ham on team). Team page showed okay. Started EQ okay. SUCCESS.
So... not sure what that first crash after switching from cellular to WiFi was all about.
It always crush and forced to close the game when i enter prefight vs Spider Ham in Alliance War. It always happen, whatever i used my iphone or ipad, with wifi or without wifi. Me and my Alliance suffers from this BUG. Help to fix this ASAP.
Hey there, we tried to push a fix for this, can you make sure to restart your game and let us know if the issue is still occurring? Could you also let us know what device and OS version you're using, for those who haven't included that info yet?
Wow. Now my game crashes before every other fight at the model load prefight screen. This is on my iPhone 8 after yesterday’s iOS update. Mannys ghost account
Iphone 7 Ios :14.2 Issue: spider-ham issue Game crashes whenever i try to use spider ham in quest, arenas and whenever i try to open him to check stats, also whenever i use him in arenas, game crashes!! Whenever i select spider-ham in team, game will crash right away when u start a quest or a new fight !! It's happening everywhere in quests, arenas and aw as well !!h having spider-ham in your team will give you more crashes than normal crashes !!
We apologise for the delay. Our team is definitely working to resolve this issue carefully and as quickly as they can! Thank you so much for your patience!
The war that just began few minutes ago, the opponent placed several spiderham in our battle group. In fact there's even a 2* spiderham on path 4. Could we do something about this please? Alliances are exploiting this bug because there's no reason whatsoever for someone to place a 2* specially in tier 4.
Hey there, we tried to push a fix for this, can you make sure to restart your game and let us know if the issue is still occurring? Could you also let us know what device and OS version you're using, for those who haven't included that info yet?
Still crashes. It's awful. Wasted coins, time and even an AQ
When we fight for plat 1 and we find a spiderham at path 5 section B and we cant pass him before game crashes. UNBELIEVABLE. 2 weeks now we say that thing and you say you push fix? What kind of fix? We lost our Christmas day and new years eve to organize paths guys. Check the alliances that had problem with that, compresate your customers. I also have a video but i can’t upload video here
Spider Ham is a great counter for the 6.4.2 Prowess path, when he doesn't crash the game. Game crashes 4 times out of every 5 times I try to get through a quest then I just quit out of pure frustration and the fact that my boosts just expire while I keep resetting the game. Garbage
Comments
Anyway, My devices:
OnePlus 8 Pro, Oxygen OS 11.0.2.2.IN11BA
OnePlus 6, Oxygen OS 10.3.7
Samsung Note 9, Android 8.1.0
Samsung S10, Android 9
Samsung S10e, Android 10
Samsung 8+, Android 8.0.0
Samsung 8+, Android 9
iPad mini 2
iOS 12.4.9
Turned WiFi back on after a few fights in EQ. Finished EQ using spider-ham. SUCCESS.
Returned to main page. Navigated back to EQ. Started EQ (on WiFi still, with spider-ham on team). Team page showed okay. Started EQ okay. SUCCESS.
So... not sure what that first crash after switching from cellular to WiFi was all about.
Our Ally Lost because of BUG
Model name: iPad (6th generation)
Software version: 14.3
On my android phone it works fine however.
Please fix as I prefer to use my iPad.
The issue is finally resolved. I am now able to play with and against Spider ham in all modes.
Ios :14.2
Issue: spider-ham issue
Game crashes whenever i try to use spider ham in quest, arenas and whenever i try to open him to check stats, also whenever i use him in arenas, game crashes!!
Whenever i select spider-ham in team, game will crash right away when u start a quest or a new fight !!
It's happening everywhere in quests, arenas and aw as well !!h having spider-ham in your team will give you more crashes than normal crashes !!
iPad 6th Gen (A1893)
Got through it by swapping to my phone (Android note 9) - I miss that widescreen res, I don't miss the parry and evade timing.
Pulled Spider-Man from 5* featured and game immediately crashed. It let me go on his champion screen but haven’t tested much else out
iPhone XS
IOS 14.3
Garbage
Iphone 8
iOS 14.3