**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.

Ahhh......guys?!

The_beast123The_beast123 Posts: 2,050 ★★★★
edited February 2021 in Bugs and Known Issues

Post edited by Kabam Zibiit on

Comments

  • The_beast123The_beast123 Posts: 2,050 ★★★★
    What’s wrong? I even couldn’t enter quests, and even I opened 4 daily crystals to get nothing
  • The_beast123The_beast123 Posts: 2,050 ★★★★
    Not yet, I've been in and out of the App store since yesterday, but I haven't received anything regarding updating the game.
  • TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
    Check your base rating. That will help ensure that your champs haven't vanished.
  • Dr_Z01dbergDr_Z01dberg Posts: 512 ★★★
    @The_beast123 think you just need to update the game as you still have champs on your profile


  • Dr_Z01dbergDr_Z01dberg Posts: 512 ★★★
    The_beast123 said:

    Not yet, I've been in and out of the App store since yesterday, but I haven't received anything regarding updating the game.

    Try clicking into the app on the App Store like you want to download it again and refresh the page (swipe down)
  • The_beast123The_beast123 Posts: 2,050 ★★★★
    Dr_Z01dberg said:

    The_beast123 said:

    Not yet, I've been in and out of the App store since yesterday, but I haven't received anything regarding updating the game.

    Try clicking into the app on the App Store like you want to download it again and refresh the page (swipe down)
    I did try every possible stuff I could, nothing bore fruit.
  • The_beast123The_beast123 Posts: 2,050 ★★★★
    avenge_123 said:

    Yay,U sold all ur champs.

    I could had opened another 5 star crystal then...... hmm, when is the tech/cosmic up @avenge_123 ? I lack a lil behind in both classes.
  • avenge_123avenge_123 Posts: 1,307 ★★★
    I think today was mutant skill,right?
  • slackerslacker Posts: 772 ★★★★
    Just let it go Beast123, the accident wasn't your fault
  • The_beast123The_beast123 Posts: 2,050 ★★★★
    avenge_123 said:

    I think today was mutant skill,right?

    Hopefully, yes. I haven't checked though.
  • The_beast123The_beast123 Posts: 2,050 ★★★★
    slacker said:

    Just let it go Beast123, the accident wasn't your fault

    Thank you, @slacker you guys make me feel better. I was stupefied until some minutes back lol.
  • Will3808Will3808 Posts: 3,536 ★★★★★
    I suggest contacting support
  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    Yeah just reload your game and update if you haven't. Uninstall and redownload if problems persist. Don't hesitate to call!
  • The_beast123The_beast123 Posts: 2,050 ★★★★
    Thank you all! I'll try waiting until tomorrow at the most.
  • Kabam ZibiitKabam Zibiit Posts: 7,033
    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
  • Thicco_ModeThicco_Mode Posts: 8,852 ★★★★★
    nice
  • TheBoogyManTheBoogyMan Posts: 2,094 ★★★★★
    Cool
  • Dr_Z01dbergDr_Z01dberg Posts: 512 ★★★
    Glad it’s all fixed bro
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