**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Comments
Device Operating System: iOS 15.3.1
Mobile Carrier: Verizon
Cellular or WiFi: Both have longer loading times
Game Version Installed: 33.3.0
Game Mode: Essentially everywhere except while in a fight
Champions Affected: Not a champion issue, just a loading time issue
Active Boosts: None
Description of the Issue: Times loading between things has greatly increased for about 24 hours. I first noticed it 22 hours ago, and it hasn't gotten any worse or any better since then. I've attached 2 videos that showcase the extended loading times when you're trying to move from node to node as well as the time it takes you to log into the game. I'll just go ahead and say one more time that gameplay while in a fight is not affected at all, and it is not different. The only thing, at least for me, that is worse is the loading times.
Takes 7 seconds to move from one node to another in autoplay
Takes a full 100 seconds to load into the game:
this video is sideways for some reason, but you get the point
Device Operating System: iOS 15.3.1
Mobile Carrier: Verizon
Cellular or WiFi: Bith
Game Version: 33.3.0
Game Mode: Game Loading, Navigation, Request for help, going from screen to screen
Champions Affected: NA
Active Boosts: NA
Description of the Issue: Game is very slow in navigation through the screens and trying to get to gameplay. All gameplay modes seem fine when fighting.
Device Operating System: (Example, iOS 11): Both devices running Android 12.
Mobile Carrier: Pixel 3 is WiFi only. Pixel 5 is Verizon Wireless.
Cellular or WiFi: Both. Happens on both my office and home WiFi, both of which are Gigabit. A speedtest on both devices shows that I get at least 200 Mbps download speeds on both.
Game Version Installed: 33.3.1 on both devices.
Game Mode: In which game mode did the error occur? All
Champions Affected: N/A
Active Boosts: N/A
Description of the Issue: Loading screens take a very long time to load. Several minutes sometimes. Sometimes I have to force close the game and restart before it will work. Interacting with the UI is also laggy. Clicking on a node to move up on a path, opening a crystal, navigating between screens. Essentially anything that requires UI interaction is very sluggish. Fights seem to work normally, although the fight summary screen is also slow to come up once the fight is complete.
Android : 11
Game veriaon : latest after hotfix of vfeb
Game mode: all
Wifi
Every loading screen has a good 15 seconds added to it. Claiming items require 5 seconds more than usual.
Moving a tile requires extra time. But once in motion it's normal. It's not laggy or choppy but as if everything just loads slower.
The screens that don't have loading in between don't have issues but everything else is longer.
Opening the game takes a minute or 2 more than normal
Device Operating System: iOS 15.3.1
Mobile Carrier: AT&T
Cellular or WiFi: both
Game Version Installed: 33.3.0
Game Mode: all loading screens, initial start, and game modes (arena, AQ, quest, crystal stash & menu navigation)
Champions Affected: N/A
Active Boosts: N/A
Description of the Issue: I have been experiencing this for 36-48 hours. All loading screens are significantly delayed; up to 3 minutes to start game, several seconds 5-15 between all screen transitions, crystal selections, movement along nodes, transitions between arena fights
Screenshot or Video:
Nothing new, every update - new features
Device Operating System: 12
Mobile Carrier: Roger's
Cellular or WiFi: Both
Game Version Installed: 33.3.3
Game Mode: Slow loading problems happen in Story Quests, Event Quests, Arena, Alliance Quest and Alliance War.
Champions Affected: NONE only a loading time issue
Active Boosts: NONE
Description of the Issue: It started happening 24 hrs ago, just all of a sudden.
Long loading tines between menus and fights.
ARENA is very bad to grind.
Video is attached
Device Operating System: iOS 15.3.1 (tried also on iOS 15.2.1)
Mobile Carrier: Telus
Cellular or WiFi: Rogers
Game Version: 33.3.0
Game Mode: Game Loading, Navigation, Request for help, going from screen to screen
Champions Affected: NA
Active Boosts: NA
Description of the Issue: Game is very slow since last evening (~24 hours ago) in navigation through the screens and trying to get to gameplay. All gameplay modes seem fine/slight lag when fighting.
Primary device is iPhone 12pro, ios 15.2.2, but also an issue on my old iPhone 7.
Unplayable.
*not quite that bad but horribly, horribly laggy for all inputs though the fight itself is ok, not brave enough to try any of the side quest or act 7 even though I have heaps of pots from the generous solo compensation packages we get on a regular basis.
Device Operating System: iOS 15.3.1
Cellular or WiFi: Both have longer loading times
Game Version Installed: 33.3.0
Game Mode: Essentially everywhere except while in a fight
Champions Affected: Not a champion issue, just a loading time issue
Active Boosts: None
Description of the Issue: Every screen loadtime expand from 2 seconds to 60 seconds. This game is not playable anymore