Please help me

I have played this game for years and about 2 years ago all my chat features don’t work global, ally, friends, incursions. I can see peoples chats but whenever I try to send one and press enter it just closes my keyboard almost like if the message was sent but it wasn’t. Im on iPad and I have seen a lot of this issue happen to people and none of the solutions work for me I even reinstalled the game. It’s so annoying and I thought it might have been a chat ban but I have no idea why cuz I never say anything bad lol and if it was temp I don’t think it would last over a year but if this has happened to you and you fixed it please, please tell me how.

Comments

Kabam Porthos

Hey @Xx_Rider_xX, unfortunately, we're unable to view account-specific information here in the Forums so can't be sure if you've received a Chat ban or not. I recommend reaching out to our Support Team for clarification. You can contact them by clicking HERE.

Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.