**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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Comments
We're talking about an update from a little over 4 weeks ago.
You're right though, it wasn't available to all of us and we're being penalized for that right now.
It won't fix everything, because Vydious's initial response was utterly callous, but it at least gets the complainers to stop.
I understand; was just trying to point out that there are always issues with their update not showing up in the iTunes Store. I always have to delete the game and reinstall when Others tell me the update is out.
There's not, this is a month old issue that they choose to ignore, instead of resolve.
Many people didn't read the post to update ASAP so had no chance to.
So couldn't "follow" what he said in the forums, on that specific post. So they didn't receive a chaos calendar at all.
Why is it their fault they couldn't update right away?
They just did their dailies and arena runs.
If I hadn't checked here I would have had no idea the plan was just to say that it was our fault and shrug their shoulders. This really is some poverty customer service you got going here.
I got that e-mail, too. And then just a few minutes ago I got another e-mail that says, in short I'm paraphrasing: go F yourself.
here's the exact text:
"With the release of Version 17.2 of The Contest, we launched the first of 4 week-long Chaos Calendars. The first one started on launch day for Version 17.2, which was on March 26th, 2018, around 11:00 AM PST. At that time, the first day of the 7-day Chaos Calendar started, with the second day starting at the usual Calendar reset time of 5:00 PM PST (12:00 AM GMT). To claim all of the Chaos Shards available from each of the 7-day Calendars, you would have needed to install and access the game during that period before 5:00 PM PST, and not missed logging in any day during the 28 days covering these Calendars.
We apologize for any concerns that were raised about how this Calendar works, and we appreciate you bringing this to our attention. We hope you have a great rest of your day, and we’ll see you in the Infinity Nightmare!"
Wow.
I have some good news that I can update everyone with in regards to this situation. For starters, I apologize for the long delay in a comment from one of us but thank you all for your continuous feedback. We were able to discuss it further with the rest of the team, and we're happy to report that they will be sending out 1000 T1 Chaos Shards to everyone in the game to help with this situation. Currently, we are in the process of requesting translations for in-game messages, but once we receive those y'all should be seeing shards by end of day Friday.