Reset Password
TEZA_Mayck
Member Posts: 1
I no longer have the email I used to register for kabam, but I can login to this forum normally. Is it possible for you to send me the reset code so I can open it in that inbox?
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Comments
Unfortunately, we don't have access to in-game accounts and are unable to send you a password reset code. I recommend reaching out to our Support Team so they can help you to change the email address that's linked to your Kabam ID. Once your linked email address has been changed, you should be able to reset your password.
You can contact our Support Team by clicking HERE.
Please try to provide as much of the following information as possible to help our Support Team verify your ownership of the account:
1. Last 2 Purchases (including amount of real-world currency spent and transaction dates) i.e Google or iTunes purchases
2. Last Login Date (approximate to within 60 Days)
3. Your account's name as it is displayed in-game
4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
5. Account Creation Date (approximate to within 60 Days). If you are having trouble remembering when you created your account, check the dates of some of your earliest Achievements in your Google Play or Game Center account.
6. Device and Device OS you were/are playing on
7. Summoner Level, a few of your most powerful Champions, and Alliance name (if you are part of one)
8. The new email address that you would like to use for your Kabam account
If you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.