Kabam Sophia

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Kabam Sophia
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  • Hi @Iron_spider1! When we run offers, they're not always available to everyone every time but that doesn't mean there isn't a different offer on its way to you! We're glad to hear that you want to see a similar offer in the future and we'll be sure to let the team know you want to see it again. We hope you're looking…
  • Hey @Suros_moon! We're sorry to hear there's an issue with your Marvel Insider points. Unfortunately, as the Marvel Insider program isn't a Kabam product, but one that belongs to Marvel.com we can't help you further. All we can advise is that you keep trying to contact Marvel Insider directly about this. In case you need…
  • Hi Austin555555! You can find our main thread about the latest phone issues HERE. We're sorry for the frustration and inconvenience caused by this latest issue. We are working on a fix and it's our number one priority so we'll be sure to update as soon as we have more information.
  • Hi everyone! We're sorry for the frustration and inconvenience caused by this latest issue. You can find our main thread about it HERE. We are working on a fix and it's our number one priority so we'll be sure to update as soon as we have more information.
  • Hi Tonda! We already have a thread about the latest phone issues HERE so please be sure to add your thoughts there to keep the forums organised. We are working on a fix and it's our number one priority and we'll be sure to update as soon as we have more information. We're sorry for the frustration and inconvenience caused…
  • Hi @Blaze187! We're sorry to hear your Alliance has been affected by this issue too! We have a much bigger thread on the issue HERE so be sure to check it out for all the latest updates on the issue. We're working on a solution to this that involves compensation but we need to wait until the end of the AQ series to collect…
  • Hi all! As you may already be aware, we have a post about this HERE, which is a post for everyone. If you go ahead and drop your information in there (OS, Device Model, Carrier, Wifi or Cellular Network), it would be a big help to us. Rest assured that the team is looking at this issue and are working hard on it! To keep…
  • Hi @Bocayaalejandro! Be sure to check out the thread we already have on this HERE with the latest update from Zibiit HERE. We're sorry for any inconvenience and frustration caused! We're working on a solution right now so keep checking back to the thread above!
  • Hi @Bttradition! As mentioned, we already have a thread about this issue HERE with the latest update from Zibiit HERE. We're sorry for any inconvenience and frustration caused but be sure to keep an eye on the thread linked above for the latest updates!
  • Hi @SimonCyndy! We currently have a main thread on this, which you can find HERE including the latest update from Miike HERE. Be sure to add your info there so it's all in one place! We're sorry for the inconvenience and frustration but this is our number one priority and we're working hard to get it sorted! All updates…
  • Hi @rassriz! As mentioned by @tonyj007, be sure to check out the main thread on this issue HERE. This issue is our number one priority and we're working hard to get it sorted for you all so be sure to keep an eye on the above thread for all the latest updates! To keep the forums tidy, I'm going to go ahead and close this…
  • Hi all! We're sorry to hear that you're experiencing problems with our latest update. Be sure to head over to the thread we have HERE about the issue as it's where you can find the latest updates as we look into the matter. You can find the latest big update from Miike HERE. This is our number 1 priority right now and…
  • Hi all! As mentioned by Cristalman, we already have a much larger thread about this issue HERE so be sure to add your information to the thread so the team have as much information as possible all in the same place We're really sorry for the inconvenience and frustration caused as we investigate this matter but we really…
  • Hey everyone! Be sure to check out our main thread on this HERE. As mentioned by Miike, we've made a lot of progress, but still have some "ifs and buts" to work out regarding what we can and can't do. It's also very important that we do right by everyone especially with all the various modes that were running at the time!…
  • Hi @sibolga72! If you suspenct an account or alliance to be cheating then you can contact our Support Team. You can reach out to them by tapping the grey gear icon in the top left corner of the main screen. From there, tap on the button that says “Support”. And then “Need more help? Contact us” to submit a support ticket.…
  • Hey @Mishai! Unfortunately, we can't help with account specific problems on the forums but make sure to reach out to our Support Team, who will be more than happy to help! Just tap on the gear in the left corner of the Main Screen and then hit 'Support' and try to keep your device away from wandering siblings next time!
  • Hi Yusef! Sorry to see you're having some trouble with the beta! Make sure to check out this thread HERE as a couple of other are also having a similar issue. If you haven't already then try logging out of Game Centre or Google Play and then accessing the Beta as this should solve the problem for you. If you continue to…
  • Hi @Arslanbey. Unfortunately, the forum isn't the place to discuss bans (either yours or others) as we're not able to help further in these matters on the forums. If you get in contact with Support again, they'll be able to help you further and look into this matter for you or clarify things for you!
    en pls help Comentario por Kabam Sophia junio 2018
  • Hi @Kownasloxy! Be sure to check out this ongoing thread about Rank Down Tickets HERE that has a lot more information on this topic. To keep the forums more organized, I'm going to go ahead and close this thread!
  • Hey @WUTANGBOI! Thanks for your great suggestions! We don't have any plans to add the Fantastic Four right now but make sure to add your suggestion of Doom (or any others you have) to our official Character Wishlist HERE.
    en Dr. Doom Comentario por Kabam Sophia junio 2018
  • Hi @"Артир"! Unfortunately, we can't deal with account specific problems on the forums but you can contact our Support Team, who will be more than happy to help! In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question! If…
  • Hi @Uberstrark! I've gone ahead and moved this into our Bugs and Known Issues section of the forum to keep things organised! Also, make sure to use our Bug Report template, which you can find HERE to give our team all the information they need to look into the issue. Thanks!
  • Hey @Kobster84! Thanks for your feedback, we're glad to hear you enjoyed our Summoner Appreciation month from last time. I'll be sure to pass this on to the team and though we can't guarantee it'll be possible at the moment, they'll be sure to take a look at your suggestion. Thanks!
  • Hi @JabezAllwin! Remember that the forums are not the place to discuss any action that have been taken against an account. We have more information on our forums about bans HERE.
  • Hi @mmontisano! We're sorry to hear about this happening to you, I know it must be pretty frustrating. Unfortunately, we can't deal with account specific problems on the forums but if you contact our Support Team, they'll be more than happy to help! Just go ahead and tap the gear on the main screen and click Support. This…
  • Hi @drowsyhero34! We have a couple of threads already for those experiencing lag, unresponsive controls or performance problems. You can find the Android thread HERE and the iOS thread HERE. Just use the form in that first post to add your information to the thread and help us investigate these problems further!
  • These are some great suggestions, guys, keep them coming! Also thanks @Savio444 for reminding me how beautiful the visuals for Black Panther are!
  • Hello everyone! Remember that if you come across a player or an alliance that you feel may be cheating in some way then please report this to our Support Team! You can reach out to them here. They will investigate the matter further to determine if any cheating is going on or not and take any appropriate action. As always…
  • Hey there @mjolnir2507! Unfortunately, we can't help with account specific problems on the forum but be sure to contact our Support Team, who will be more than happy to look further into this matter for you. To reach out to them, just tap the grey gear icon in the top left corner of the home screen. From there, tap on the…
  • Hi @scottstevenson86! As mentioned the best thing to do is submit a ticket, which from your replies I can see you've done! Be sure to follow up with our Support Team so they can help you further! Remember, as well, that we do have a forum rule (number 12) about not publicly posting "any private correspondence with the…