**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
TenebrousTenebrific
Comentarios
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Hey all, we realize you're frustrated. Beleive me, we really don't like downtime either. Not the Game Team, not the Support Team, not the Forum Team, no one likes it. Please remember, the forum rules still stand and we expect everyone using these forums to follow them, regardless if you like them or not. Please be…
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Thank you all for reporting this! We have ensured the Team is aware, and they are currently investigating the issue. Should more information become available, you will be able to find updates in this stickied thread. Thank you so much for your patience while our Teams work to resolve the issue and get The Contest back up…
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Thank you very much for reporting this. I'm glad that the game was not down for too long, however, understand that this is still very frustrating to those that were in the middle of a Dungeon, Quest, etc. We're sorry for the inconvenience this has caused; the Teams have been advised and will be looking into the concerns…
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Hi there! The in-game chat censor is constantly evolving. The chat filter looks for both single words as well as phrases that may be questionable. As there may be users as young as 13 playing and utilizing the chat, this means that the main Global rooms will be a bit more strict than one-on-one chats. To help our team with…
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Hey, @Icecrewcold ! You can actually reach out to our Support Team for help with changing your forum username. Please go to the Options menu in-game (the gear in the upper left-hand corner), then select "Support". Please be sure to provide the Team with a few different name options for your request, and they'll be able to…
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Hey there! Sorry to hear about the troubles your son is having getting back into his account (and trouble you're having in helping him)! Unfortunately, the Moderation Team doesn't have access to in-game accounts and we won't be able to assist in the forums. When the Support team asks for the linked email address, you…
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I'm sorry to hear you're having trouble getting into the game. To help our teams out, if you haven't already, can you please provide some more details regarding this issue? Device: Operating System Version: Game version installed: Specific location the issue is occurring: WiFi or Data (if Data only, Carrier as well): Using…
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There should be a new update available to help resolve these issues. Please see the notes located in the changelog thread here. If, after updating, you're still experiencing an issue - there are a few threads already open on the topic, here in the bugs section. We ask for as much detail as possible regarding the device,…
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Please review the threads located in the NEWS section of the forums to find updates! The thread located here contains Change Log information!
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There are a few threads on this topic already open in the forums. If you're on T-Mobile, this update was meant to resolve issues players were experiencing. Please post any updates in this thread: http://forums.playcontestofchampions.com/en/discussion/47920/t-mobile-connection-issue-merged#latest If you're not on T-mobile…
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Hey there! An official thread on the topic was opened here. It looks like these are going out this week. The Moderation Team does not have access to in-game accounts, and this will be handled by our Game Team. If you were eligible, rest assured it's on the way. Should you not receive it by next week, you'll want to contact…
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We've addressed this quite a few times in the forums. The crystals themselves do not look at what's already in your account, how much money you've spent, what you've recently opened, nor do the crystals read minds (they really can't know which hero you want). They really are random. Keep on spinning! I hope you receive the…
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Hey there! I can understand the frustration when things change, however, we certainly don't make changes with intent to hurt the game. This is a fix to a bug that was found with Doctor Voodoo specifically causing unintentional Health regeneration. For more details, please see the thread stickied to the top of this forum…
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Hey everyone! Thanks for sharing your feedback in the forums. That said, there is already a stickied thread dedicated to this hero. The thread is located HERE. To help keep the forums more organized, information in one location for both players and our Teams, we'll be closing down any duplicate threads on the topic. Please…
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Hi there! We have a very detailed knowledge-base right in the game with answers to questions like these! In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question! If you’re not able to find the answer and have more questions,…
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Well now, everyone plays the game differently. They have their choices to rank up whomever they'd like for whatever reason they like. Let's not bash others for their in-game choices. Closing this down as it's really not constructive.
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Hi Junais! No worries! Our teams thoroughly review all reports received, and we do not take action against players reported unless we have full proof that they require action taken on the players' accounts. While we absolutely appreciate reports, we also realize that sometimes they may not be accurate or even made by…
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The forums are not the place to discuss any actions taken on individual accounts, including in-game bans. For more details regarding how bans are determined, please see the thread here in our forums regarding bans. While these decisions are based upon our Terms of Service, it is not a topic to be debated in the forums. For…
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Thank you, everyone, for sharing your feedback, especially those that have done so constructively. We do provide free items in the game, as well as offers to purchase items. We totally understand that not every offer will appeal to every player. If the offer is not for you, then we most certainly hope you are able to take…
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Thanks so much for sharing your suggestion, however, there’s already a thread stickied to the top of the Suggestions section of the forums for these. To help keep the forums more organized, please post your Character/Hero suggestions and ideas in the already opened thread on the topic.
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I'm sorry to hear you're having issues with the game crashing. There are quite a few variables that could cause this to occur, but because it's not happening in just one location, it becomes much harder to narrow down and sounds more likely to be related to your device or connection. To provide more detailed information…
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Hey there! Another thread on this topic was already created yesterday. Please post in the current thread, rather than creating new ones, as this just serves to clutter the forums. Your original thread is located here.
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@PsychoChris Thanks for linking players to the current thread! Miike has stated here that the team is looking into the issue now. To ensure players are able to find information where it's most likely to be posted and updated, and to keep the forums less cluttered, I'm going to close this thread down. Thank you so much for…
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No, this is not true. We've stated it multiple times in the past. Ad0ra_ has commented regarding the patent, as well, here. For more details about crystals, please review the Support Article Located here. You can find additional answers to many common questions within the Support Knowlegebase. In-game, simply click on the…
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Hi there! We have a very detailed knowledge-base right in the game with answers to questions like these! In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question! If you’re not able to find the answer and have more questions,…
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To keep the forums organized, this thread will be closed. There is already a thread open on this topic with replies from our team. Please review this thread and discuss the topic further, constructively, there.
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To keep the forums organized, this thread will be closed. There is already a thread open on this topic with replies from our team. Please review this thread and discuss the topic further, constructively, there.
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Hi! In-game, there is a link for “support”. When you click that, then choose your game, you can then surf through the FAQ’s. This is a great way to get answers to a lot of common questions. This one relates to changing your MCOC username: How do I change my profile name?
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Hey folks! I'm in the process of sending a PM as I type this up, to help clarify to the original poster.
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Hey all! This earlier than expected maintenance was not part of the scheduled weekly maintenance, just want to clear that up. Miike created a thread here on the topic for clarity. @Kitty - I AM really sorry for the frustration caused by the emergency maintenance. I expect our teams will be looking into this to determine…
