AW Season 13: the overlooked players

Although they exist in the minority, there are still many players who are being excluded from AW season rewards through no fault of their own.

These players joined a new alliance with enough time to complete 5 wars (which would have made them eligible for season rewards), but were left unable to participate in a single war due to the recurring enlistment bug.

As stated by Kabam, you are only able to claim the ‘early’ season rewards if you have taken part in at least one war with your current alliance. Consequently these players will be losing out on season rewards completely, despite only being victims of bugs and unlucky timing.

Are these players just going to get the short end of the stick without any acknowledgement at all from the Kabam team?

I understand that it would be impossible to differentiate between new alliance members who (in a bug-free world) would have gone on to complete 5 wars, and those who would not have. However, I do feel that such a wide-reaching problem with such an integral part of the game should warrant an equally wide-reaching solution, one that is as inclusive as possible, even if that means “overcompensating”.

I know some of you will disagree with this - that’s completely fine. I just wanted to express the views of a seemingly overlooked portion of the playerbase, and would appreciate a response or even just a simple acknowledgement from the Kabam team regarding these players and their current predicament. Thank you.

Comments

Kabam Miike

This topic has been addressed, and will now be closed. For anybody that doesn't want to scroll back, Vydious said:

Wanted to jump in here and address the core issue being brought forward about Summoners who weren't able to even enlist in ONE war meaning they missed out on the new limit we placed for all of this. Unfortunately these folks won't be able to receive the rewards they would've gotten if they'd been able to enlist. We understand this is frustrating, but keep in mind we're aware that there isn't a perfect solution for all of this and we had to draw the line somewhere. That line fell onto Summoners who didn't play any war at all. We apologize for the disappointment that is going to come with this, but we're working hard to ensure this doesn't happen again.