On Cheating and Player Conduct - Updated Feb 1 2018
MCOC Team
Administrator, Admin [en] Administrator › Posts: 644
Hi everybody.
This is a very important note for all of our players on the dangers of using exploits, mods, or hacks in the Contest. It also speaks to expected player behavior in the game.
While most summoners are honest and play the game legitimately, some players may be tempted to use exploits or mods to unbalance the game in their favor,. We do not ignore these concerns, and we are continuously investigating any cases that arise or are reported to us. We will punish those that break the rules. This means that using exploits or applications that modify the experience of the game, or upset the balance of fair play, can result in being banned from the game permanently as well as our forums.
Not all violations are of the same severity, and as a result differing punishments may apply. For instance, an in-game exploit that a player uses once or twice due to ignorance or inability to avoid it is our fault. In instances like this, it is very unlikely that any action would be taken against a player, although the team may certainly remove any incorrect rewards over granted as a result of the exploit when possible. An exception to this would be if it becomes clear that a player users an avoidable exploit to an extreme degree to their benefit, and in doing so puts other players at a disadvantage. Players that have used a 3rd Party Hack or Modification to beat another Alliance or Player can see their account immediately banned.
Let us be clear - if you hack, cheat, share your account, attempt to sell your account or commit fraud, we will find you and punish you in order to protect the game playing experience for our honest and dedicated players. This includes using 'pay for services' where someone else offers to complete in-game tasks for you in exchange for some form of payment. Make no mistake, this is a form of account sharing and these individuals often use third party software in order to complete these tasks - a double whammy of no-nos.
If you are wondering where to report new hacks or mods you think you've found, or suspicious player activity - you can PM a forum moderator, or contact customer service directly. Posts sharing information on how to hack or cheat the game, as well as accusing other players of cheating will be removed from our forums or have their posts deleted. We do not allow public finger pointing, as many of the accusations we see turn out to be false. Due to privacy concerns, we cannot follow up and share results of our investigations. But we can assure you that we take action and ban where needed and deserved. Our team detests cheating just as much as all of you do!
Other behavior that we take action on, which can range from temporary in-game suspensions, chat bans, to permanent game bans: online bullying, chat behavior of a sexual nature, anything that is racist, sexist, or discriminatory in nature. MCOC is meant to be an abuse free zone, and those that engage in unpleasant or abusive trolling behavior will be dealt with.
We greatly appreciate all of the reports we receive from players wanting to keep The Contest a fun gaming experience for everyone!
This is a very important note for all of our players on the dangers of using exploits, mods, or hacks in the Contest. It also speaks to expected player behavior in the game.
While most summoners are honest and play the game legitimately, some players may be tempted to use exploits or mods to unbalance the game in their favor,. We do not ignore these concerns, and we are continuously investigating any cases that arise or are reported to us. We will punish those that break the rules. This means that using exploits or applications that modify the experience of the game, or upset the balance of fair play, can result in being banned from the game permanently as well as our forums.
Not all violations are of the same severity, and as a result differing punishments may apply. For instance, an in-game exploit that a player uses once or twice due to ignorance or inability to avoid it is our fault. In instances like this, it is very unlikely that any action would be taken against a player, although the team may certainly remove any incorrect rewards over granted as a result of the exploit when possible. An exception to this would be if it becomes clear that a player users an avoidable exploit to an extreme degree to their benefit, and in doing so puts other players at a disadvantage. Players that have used a 3rd Party Hack or Modification to beat another Alliance or Player can see their account immediately banned.
Let us be clear - if you hack, cheat, share your account, attempt to sell your account or commit fraud, we will find you and punish you in order to protect the game playing experience for our honest and dedicated players. This includes using 'pay for services' where someone else offers to complete in-game tasks for you in exchange for some form of payment. Make no mistake, this is a form of account sharing and these individuals often use third party software in order to complete these tasks - a double whammy of no-nos.
If you are wondering where to report new hacks or mods you think you've found, or suspicious player activity - you can PM a forum moderator, or contact customer service directly. Posts sharing information on how to hack or cheat the game, as well as accusing other players of cheating will be removed from our forums or have their posts deleted. We do not allow public finger pointing, as many of the accusations we see turn out to be false. Due to privacy concerns, we cannot follow up and share results of our investigations. But we can assure you that we take action and ban where needed and deserved. Our team detests cheating just as much as all of you do!
Other behavior that we take action on, which can range from temporary in-game suspensions, chat bans, to permanent game bans: online bullying, chat behavior of a sexual nature, anything that is racist, sexist, or discriminatory in nature. MCOC is meant to be an abuse free zone, and those that engage in unpleasant or abusive trolling behavior will be dealt with.
We greatly appreciate all of the reports we receive from players wanting to keep The Contest a fun gaming experience for everyone!
Post edited by Kabam Miike on
226
This discussion has been closed.
Comments
We just wanted to post another reminder regarding cheating, fraud and terms of service violations. It’s important to stress a few things:
- The only authorized and approved way to purchase units for MCOC is directly through the in-game app store.
- Never click on an offer for discount units on a third party site. It could be fraud, it could be a website set up to harvest your account sign-in information, or the services it is offering could even get you permanently banned.
- If you break our terms of service, action will be taken against your account.
- We will not respond to requests for information about actions taken against specific accounts. Our public channels are not the place to request information surrounding how other players have been punished.
- In some instances, more complex situations may require detailed investigation which takes additional time. Similar to the point above, we will not discuss ongoing investigations as part of our privacy rules.
Thank you to everyone that continues to send us reports and information regarding Terms of Service violations within The Contest. While we may not be able to provide details pertaining to how we take action against Summoners, we can say that we take these matters very seriously and your desire to maintain the sanctity of The Contest is greatly appreciated!