Any word about Android Oreo 8.0.0 update issue? [Fix in for Next Update]

Kabam Mike posted back on August 28th about this issue, but have not heard anything since.

Even if it is only impacting a small amount of users, not being able to log in is immensely frustrating.

I don't have another device to play this game on and it's hurting me and my Alliance.

Has anyone heard anything about a fix?

Comments

Maxwell33

That's not even a real account on Twitter. Wtf is this?

thesummoned1_

I guess we're still in the dark ain't we

Angler

@Kabam Miike ma è così difficile dirci quanto tempo dovete ancora tenerci bloccati?

Angler

This is absurd

Masterpang

I too have lost all my calendar rewards and all the log in rewards. I play this game heavily on the Nexus 5x, which is the only device I play this on unless I borrow a device just to sign in...

Kabam Wolf

Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!

Maxwell33

Hey wolf, any word on compensation for those who've been out of commission?

masteRRoni

Kabam Wolf wrote: »

Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!

Another week of pain? Ffs..

Angler

Hopefully it's just another week ... You've got so many players out there.

Orand86

I'm sure I'm not the only one who actually feels like there's a real chance (although a very small one) that 15.1 will not fix this issue, and some people will still be locked out of the game after its release. It's sad... but that's Kabam's reputation...

Angler

I think they are not making an update to fix the problem to us, but they are just updating like all the end of month .... Meanwhile, we missed a month of aq, aw, arene, calendar, and more ... Thank you kabam for damaging us.

Maxwell33

I got lucky where my mom had a left over tablet from years ago that still worked that I've been able to play on. Mind you it's SUPER laggy and impossible to do anything valid with other than just claiming Crystals and my daily rewards. Hoping this update is actually coming

thanks4playing

Angler wrote: »

I think they are not making an update to fix the problem to us, but they are just updating like all the end of month .... Meanwhile, we missed a month of aq, aw, arene, calendar, and more ... Thank you kabam for damaging us.

I agree. Most software developing companies deliver and deploy a fix immediately for a blocking issue like this one. Compensation is not only expected, but well warranted.

R4GE

Have you all not been able to log in since the start of this thread?

masteRRoni

R4GE wrote: »

Have you all not been able to log in since the start of this thread?

Yep,since i updated o 8.0 a week a go

19Brian68

Any progress on the fix? First time in 2 years I've been unable to get my fix. Not to mention daily log in rewards, aw, aq that I'm missing out on.
Sincerely Brian

masteRRoni

At least they should make a separate update just for us..having to wait 2-3 weeks until the monthly update is very bad..

wadders

15.1 notes mention nothing about Oreo update. Hoping it's just an oversight and not ignoring the issue till 15.2

Outa

One full month to fix a high priority bug is very disappointing. The ads of the 15.1 update don't mention anything about the fix to the Android oreo problems in specific to Google nexus phones (i personally have a nexus 6p). I have played the game for around 3 years and don't feel appreciated since I belong to apparently a small group of players who have android 8. I really hope the new update takes care of this issue...

Angler

Aspettiamo con grande ansia l'aggiornamento.......

BDCrowley

Same Thing Here and it's been Going on 3 weeks here. I get a phone from Google Nexus 5x for Christmas from Google for Marvel Contest of Champions. 4 Operating Systems later and less than 9 months later, Marvel is Unplayable but Google can keep updating the GoogleGarbage on my phone. Was this New Google Nexus 5x Phone you sent me suppose to bring me joy or was it for Kabam lower their amount of payable taxes by giving out of date products away in December?

Oh, And as of August 2018 Google will No Longer Support the Nexus 5x.

BDCrowley

@Kabam Mike When You Speak, Speak the Truth, Or Don't Talk. Your Like a Genie in a Bottle. You Pop out for explainations that are easy, but when you get the hardline questions you hide yourself quickly back inside.

The Question Was: Is There A Fix Coming Soon?
Your Answer Was: ???

P.S. Hopefully Kabam Wolf will Replace Kabam Mike On the Forum Boards, he atleast gave us hope.

awokf

Got the same problem on the Oppo A77. Got nearly 50GB free and it has to keep redownloading the app every day.

4571112

I contacted yestderday and still no news, really annoyed as losing out on the daily card I brought because kabam don't what andriod users. Having dodged the question of compensation the 1st time I persisited and was assked to leave my feedback on the promotion suggestions page. I suspect they care as much as customer services so don't hold out much hope.
Also the tone of the emails suggest they don't know if the update will fix the issue ( i hope I'm wrong)

ArsenalPrime

Kabam Wolf wrote: »

Hey guys. Sorry for the long turnaround on this issue. I checked in with the team, and it looks like they've got a fix in for 15.1, which is intended to be released next week. That being said, we will keep you updated if anything changes. Thanks so much for sticking with us through this issue!

thanks kabam wolf!

Jaxenroth

Just uninstalled and rebooted. Than reinstalled apk and all is working. Google Pixel XL Android 8.0

BossUltinuc

I updated and it works. I'm confused though. All of my calendar daily rewards seem to be up for grabs (they're not greyed out) but simultaneously, it says there's a day left? What's the deal? Will I get the remaining rewards or not?

BossUltinuc

You understand my confusion, yes?

perif_rr

Looks like we aren't getting compensated eh? So much for fair play.

The_One

Is Android Oreo working now?